Volunteer Resources Coordinator

Who Are We?
We’re an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis.

At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us — compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family have a safe and stable place to call home.

We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma informed organization, we create a safe and supportive environment, promoting healing and resilience.

We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.

If this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience.

• Position Title Volunteer Resources Coordinator
• Job Type Full time
• Department External Relations
• Reports to Manager, Community Engagement

We are seeking a passionate and dedicated Volunteer Resources Coordinator to join our team at Inn from the Cold. The Coordinator, Volunteer Resources will be responsible for the recruitment, screening, selection, training, motivation and evaluation of volunteers. This role is responsible for the development and execution of the volunteer programs.

• Promote volunteer opportunities to the public
• Recruitment, screening, selection, training, scheduling, motivation, and evaluation of volunteers
• Computer data entry, record keeping, maintains a variety of statistical and departmental records using Better Impact. Must have intermediate experience in MS office programs
• Ensure all volunteers who work with children have cleared police checks
• Designing and conducting training and orientation programs for volunteers
• Establish and conduct screening interviews with potential volunteers and their supervisor
• Provide basic orientation and on-going support to all volunteers
• Communicate with volunteers to ensure a positive experience for both volunteer and the organization
• Represent the Inn at Volunteer fairs, conduct shelter tours, deliver Lunch and Learns and other speaking engagements at external venues
• Meet with Fund Development Team to provide relevant updates, participate in post event evaluation for major events of Inn from the Cold
• Update database, volunteer job descriptions, and volunteer manual as required

This position description reflects the general duties of the role, but is not intended to include all duties that may be inherent in the position. The Volunteer Resources Coordinator may be asked to perform other duties as required or assigned.

• Customer (Internal and External) Service Orientation:
  Desire to help or serve others in a professional manner
• Detail oriented, accurate and thorough:
  Ability to manage multiple details required in carrying out program activity
• Stress Management:
  Ability to function effectively and exercise self-control while thriving in a fast-paced team environment
• Teamwork:
  Knowledge, skill and ability to work effectively with others to achieve optimal collective results.
• Adaptable and Focused:
  Ability to be adaptable to changing priorities while maintaining focus on on-going responsibilities
• Reliability:
  Is reliable communicating information and sees tasks through to completion in a timely manner.
• Ethics and Values:
  Ability to pursue goals of the organization in an ethical manner, ensuring that the guidelines and policies for managing finances, people resources, business transactions…