Alberta Volunteer Coordinator

Pacific Assistance Dogs Society (PADS) is seeking an experienced Volunteer Coordinator to join our team in Calgary! At Pacific Assistance Dogs Society (PADS), we’re dedicated to changing lives, one dog at a time. We’re looking for a passionate and skilled individual to join us as Volunteer Coordinator, helping us fulfill our mission of providing assistance dogs to our waiting clients.

At PADS, we foster a constructive, cooperative, and welcoming team setting. Our commitment is to cultivate an empowering environment for our team. We value a sustainable work-life balance and believe that work should be fun! We approach challenges with a growth mindset, striving for improvement and innovation. As a Volunteer Coordinator, you’ll embody PADS’ core values, including a commitment to compassion, transparency, and the ethical treatment of dogs.

The Volunteer Coordinator (AB) supports the Senior Manager, Volunteers by recruiting, onboarding, coordinating, and stewarding PADS volunteers in Calgary. This position is the first point of contact for Calgary volunteer applicants and remains connected to volunteers throughout their journey with PADS.

Working closely with the Fundraising, Communications and Programs teams, both in Calgary and organization-wide, this role ensures that staff, volunteers and prospective volunteers in Calgary are supported now and as we grow our community.

• Plan and execute volunteer recruitment events in accordance with the overall strategy and workplan
• Answer queries from members of the public who are interested in volunteering (in person, by phone, or by email)
• Give presentations for organizations and businesses whose values align with PADS and whose members may be interested in volunteering
• Host regular information sessions, in collaboration with PADS long-term volunteers
• Monitor and respond to any Calgary-specific social media groups regarding volunteering

• Review volunteer applications and assess suitability for various volunteer roles
• Conduct home visits for applicants considering dog-handling roles
• Deliver orientation sessions for new volunteers, including facility orientation and orientation specific to their volunteer role
• Assist with puppy pick-ups by supporting new raisers and/or preparing and distributing puppy kits
• Redeployment of volunteers who are returning after a break or looking for a new volunteer role within the organization

• Communicate organizational news and upcoming events to Calgary volunteer base via appropriate channels
• Act as Fundraising Liaison between Calgary volunteers and the Fundraising team, ensuring volunteer presence at fundraising events and presentations
• With the Senior Manager, Volunteers develop role descriptions for Calgary based volunteers and with the Manager, Fundraising (AB), develop fundraising or event specific role descriptions
• Manage volunteer puppy sitter requests and make puppy and dog sitting arrangements for Calgary as part of the Volunteer Services Sitting Team
• Assist with matching puppy sitting requests to available volunteers for other regions as necessary
• Assist with puppy transport arrangements between regions as required
• Track all volunteer activity, communication and stewardship in the CRM
• Liaise with and support other Calgary staff, including training staff regarding volunteer performance management; elevate issues as needed

• Plan and execute volunteer appreciation events for Calgary volunteers
• Recognize volunteer contributions by thanking volunteers verbally, via email, and through other PADS initiatives such as Wag of the Week
• Organize and support logistics of volunteer Town Halls (in-person and online)

• Supports day-to-day operational needs, including maintaining cleanliness in shared areas and company vehicle
• Participate in all-staff meetings, training opportunities and other organization-wide initiatives

• Experience with presentations and speaking in front of groups
• Organized, adaptable and comfortable managing multiple priorities
• Builds strong, collaborative relationships and prioritizes the needs of people in…