Volunteer Engagement Coordinator

Join Us in Making a Difference!

Are you a people-centred professional who enjoys building relationships, creating welcoming experiences, and connecting people to meaningful work?

BB4CK is seeking a Volunteer Engagement Coordinator to join our Programs team. If you enjoy connecting with people, creating positive experiences, and working in a purpose-driven environment where your work helps make volunteering meaningful, this could be the opportunity for you.

At BB4CK, your work helps create a welcoming and inclusive volunteer experience while strengthening the community connections that make a meaningful difference in the lives of children and families.

Brown Bagging for Calgary's Kids (BB4CK) is a community-funded non-profit organization that has been working for 35 years to make sure kids across Calgary have access to the food they need.

Together with the BB4CK community — donors, volunteers, school staff, and partners — we care for kids and families year-round. We work across the food insecurity spectrum by preparing and delivering lunches to children in schools and summer camps, offering families a dignified choice through grocery cards, and advocating for systemic change in Calgary's emergency food sector.

A future where communities ensure no kids go hungry.

Connect and inspire people to take meaningful action to feed and care for kids.

The Volunteer Engagement Coordinator helps create a supportive, welcoming, and inclusive volunteer experience aligned with BB4CK's vision and mission. This role supports the volunteer journey through recruitment, onboarding, engagement, and retention while building strong relationships with volunteers across the organization.

Working collaboratively with the Volunteer Engagement Specialist, Group Volunteer Engagement Coordinator, Kitchen Engagement Team, and internal program teams, this role supports volunteer engagement, onboarding and training, communications, and administrative coordination.

• Fosters a culture of service, recognition, and inclusion that strengthens volunteer connection to BB4CK's mission.
• Builds and sustains meaningful relationships with volunteers to support strong and consistent program delivery.
• Engages directly with volunteers to foster a sense of community, belonging, and purpose.
• Acts as a key point of contact for volunteers, responding to questions and supporting relationship management.

• Supports recruitment strategies to attract, retain, and engage a diverse volunteer base.
• Coordinates volunteer onboarding, orientation, and training.
• Supports onboarding and coordination for delivery driver volunteers and other volunteer roles.
• Maintains onboarding resources, volunteer communications, and engagement materials.
• Collaborates with internal teams to support volunteer scheduling and operational needs.

• Maintains accurate volunteer records using systems such as Better Impact and Kitchen Operating System (KOS).
• Supports ongoing communication and coordination with volunteers and internal teams.
• Assists with volunteer tracking, reporting, scheduling, and data management.
• Supports effective use of volunteer management and internal communication systems.

• Participates in team meetings, learning opportunities, and organizational initiatives.
• Collaborates with the Volunteer Engagement Specialist, Group Volunteer Engagement Coordinator, Kitchen Engagement Team, and other internal teams.
• Contributes to a collaborative, inclusive, and team-oriented environment.

• All employees are expected to contribute to shared organizational priorities and, from time to time, may be asked to support work or initiatives outside of their primary responsibilities. This is part of how we work together to support BB4CK’s collective mission and priorities, while remaining accountable for the core responsibilities of our individual roles.

• Post-secondary diploma or certificate in Social Services, Hospitality, Volunteer Management, or a…