Part Time VIP Host - Cinemas University District & VIP

City:

What you will do:

Cineplex VIP Cinemas is changing the movie-going experience in an exciting and innovative manner. Featuring licensed lounges, luxurious reserved seats, and great food, Cineplex VIP Cinemas offers guests an exceptional service experience in an adults-only environment. Our well-stocked bar offers cocktails, martinis, beer and wine selections. Our diverse menu includes popular selection of appetizers, entrees and desserts. The wide variety of VIP food and drink contribute to Cineplex’s ranking as one of the top 15 food and beverage providers in Canada.

As a rapidly expanding area of Cineplex’s business, the Cineplex VIP Cinemas offers exciting food and beverage career opportunities for energetic, experienced individuals who are looking for growth and development in the food and beverage industry.

The Cineplex team is passionate about providing each and every guest with an exceptional entertainment experience and offers enthusiastic professionals an exciting opportunity for growth and development in the hospitality industry.

Right now Cineplex is looking for a dynamic Host/Hostess

Hosts at VIP Cinemas act as ambassadors for the VIP experience. Hosts are responsible for positive guest interactions while greeting and serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs, making them feel welcome, comfortable, important and relaxed.

They greet and seat guests prior to their dining experience, act as a concierge who answers all guest’s questions and orientate them to the VIP experience.

Key responsibilities:

· Working Directly with the Public – Enthusiastically greeting guests in the VIP lounge, engaging guests in friendly conversation; setting the tone for a personalized VIP experience

· Preparing the service environment – Preparing the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks

· Communication of VIP experience - Staying updated on current menu options, specialties and menu deviations; sharing in-depth menu expertise with guests to promote products and services available within the VIP Concept

· Maintain a clean workspace –Washing glassware and utensils after each use; maintaining a clean, well-organized service area; performing basic cleaning tasks as needed or directed by the Managers.

· Determining levels of service – Utilizing provincial safe service training to determine if a guest has been over served alcohol

Qualifications:

· Positive, enthusiastic and professional attitude, and excellent communication skills

· Superior understanding of hospitality and customer service and proven ability to deliver an exceptional guest experience

· Organizational behavior to establish consistency in the guest experience

· Proven problem solving and quick thinking skills in fast-paced situations

· Math skills and computer literacy

· Knowledge of a second language is considered a plus

· Extended periods of time standing, walking, bending, carrying and assisting with various service tasks

· A flexible schedule that includes evenings, weekends and holidays

Health & Safety:

Management will be held accountable for the Health & Safety of all employees under their supervision. Management is responsible to ensure that machinery and equipment are safe and that employees work in compliance with established safe work practices and procedures. Employees must receive adequate training in their specific work tasks to protect their health and safety. All reported injuries that meet reporting requirements must be reported immediately to the General Manager and the Health & Safety Manager.

Inclusion & Diversity

Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Life at Cineplex:

Cinep…