Restaurant AGM

Restaurant Assistant General Manager

Location:

Calgary, AB

Company Overview: A well-established Calgary-based hospitality group with over 25 years of experience operating upscale and premium dining concepts. This property offer a sophisticated modern Italian experience.

Job Summary:

As the Assistant General Manager (AGM) of our fine dining restaurant, you will be responsible for leading our Front of House team and ensuring an unparalleled dining experience for our guests. You will play a crucial role in driving sales, managing daily operations, and fostering a positive and collaborative work environment.

• Oversee the daily operations of the Front of House, including managing the service team, coordinating reservations, and ensuring efficient table turnover
• Provide exceptional customer service and foster strong relationships with our guests
• Develop and implement sales strategies to maximize revenue and profitability
• Coach, train, and motivate the service team to deliver exceptional service
• Collaborate with the culinary team to ensure menu items and presentation meet the highest standards
• Maintain a safe and clean restaurant environment
• Assist the General Manager with administrative tasks and strategic decision-making

• 2-4 of experience in a senior-level Front of House or restaurant management role
• Proven track record of driving sales and revenue growth
• Strong leadership, communication, and interpersonal skills
• Excellent customer service orientation and problem-solving abilities
• Proficiency in inventory management and cost control
• Familiarity with point-of-sale systems and restaurant management software
• Passion for the hospitality industry and a commitment to delivering exceptional dining experiences

• Fast-paced, high-energy environment typical of a fine dining restaurant
• Flexible schedule, including evenings, weekends, and holidays
• Ability to stand for extended periods and perform light physical tasks