Shift Leader - High Rollers

Job in Banff, Calgary, Alberta, T3S, Canada

Listing for: Banff Hospitality Collective

Full Time position
Listed on 2026-08-19

Job specializations:

Restaurant/Food Service
Server/Wait Staff, Catering, Food & Beverage, Restaurant Manager

Location: Banff

We’re seeking a Shift Leader to join us at High Rollers! Happy Hour half price bowling is available from 3 to 5pm on weekdays and all day Wednesday. Guests come for the bowling and stay for the food, featuring a value-priced menu served up in a big ol’ beer hall. With six ten-pin lanes, three pool tables, big-screen TVs, and 48+ craft beers on tap, there is always something happening.

High Rollers is where guests bring the family or round up the crew. You’ll help us pull off incredible celebrations and party packages, perfect for large groups and events. And if you’re working late night, you’ll be at the heart of one of Banff’s best parties featuring live local DJs. Help us let the good times roll.

We Love Perks! This Position Includes:

Live, work & play in Banff National Park!

Great earning potential

35% off food, bottles of wine & sake for yourself + a guest at all BHC venues

Fun staff events - Outdoor activities, holiday parties, team socials + more

Opportunities for growth & advancement across unique venues

Health benefits plan available after 6 months of employment

Work with a company that intentionally gets you outside as well as gives back to the community

What You Have:

Pro Serve certification

Previous serving and bartending experience

Excellent communication skills

Flexible schedule required

Strong work ethic and a positive team player

Previous supervisory experience is an asset

Shift Leader

Shift leaders ensure a smooth running of restaurant service in assistance to the GM and AGM. This includes, but is not limited to liaising with FOH & BOH teams, handling customer concerns & complaints, and setting up the restaurant for a successful service by managing all FOH team members.