Shift Supervisor - Customer Focused

Position: Starbucks Shift Supervisor - Customer Focused
Location: Banff

Enhance your leadership skills at Starbucks as a Shift Supervisor, where you'll drive team performance and customer satisfaction during daily operations. You’re integral to creating a welcoming environment with quality service.

As a Shift Supervisor at Starbucks, you’ll support the store manager in smooth daily operations and team leadership. Focus on providing legendary customer service while ensuring prompt service and product quality.

Your role involves training new partners, maintaining morale, and managing customer relations effectively to uphold Starbucks values.

Key Responsibilities:

• Assist in executing store operations during your shifts

• Lead and train team members to deliver exceptional service

• Maintain calm under pressure to set a positive example

• Communicate customer needs and team performance to management

• Ensure compliance with cash handling and safety procedures

Requirements:

• Customer service experience in retail or food

• Strong oral communication and leadership skills

• Ability to learn quickly and work in a team

• Knowledge of retail environment operations

• Proven adaptability in high-volume situations

Embrace a rewarding role at Starbucks, fostering a supportive team and delivering top-notch customer experiences.