Assistant Cafe Leader - CrossIron Mills

We’re a Calgary-based, owner-operator coffee company with nine cafés in addition to our roasterie and HQ at the Simmons building in Calgary’s historic East Village. We’re passionate about coffee and creating welcoming, memorable experiences for our customers.

We’re a dynamic, growing company, and we’re looking for a special individual to join our management team as Assistant Cafe Leader (our name for Assistant Manager) at the new Cross Iron Mills location
, opening November 2026. The position is available as on immediately
; is full time
, and comes with a competitive professional level salary and benefits package, based on level of experience.

During the training period, and until construction of the new café is complete, the selected candidate will train at one of our existing café locations in Central Calgary. The specific training location may vary based on operational needs. They will receive hands‑on training directly from a Café Leader and Assistant Café Leader, under the supervision of the Director and Manager of Café Operations, as well as the Director of Coffee Culture and Assistant Trainer.

As an Assistant Cafe Leader, you’re not just running a café—you’re building a team, shaping a culture, and creating memorable experiences for every guest who walks through the door.

You’ll lead from the front, balancing people, operational and financial support while overseering Coffee Culture and Quality
, all while nurturing a strong sense of hospitality to guests.

• 2. Driving Coffee Quality
• 3. Running Exceptional Operations

• Have a true passion for coffee: you care deeply about quality, sourcing, and craft
• A positive and hospitality-driven individual who enjoys connecting with guests and creating a welcoming atmosphere.
• Nurture a fun environment - we make coffee and treats!
• Preferably bring at least 1 year of management experience in coffee or restaurants
• Are a strong communicator and coach who enjoys developing people
• Love building positive, high-performing teams
• Are energized by a fast-paced, ever-evolving environment
• Are motivated by business performance and growth
• Are available full-time
  , including weekends and holidays
• Flexible availability for mornings and evenings
  , aligned with café hours (estimated 9:00 AM–10:00 PM).
• Live in or near Cross Iron Mills / Rocky View County
  , or have reliable transportation to the area
• Are able to commute to our existing cafés in Central Calgary during the approximately 2 month training period
  , before the Cross Iron Mills café opens

If this sounds like you and you’re excited to apply, please review the role responsibilities below and
submit a resume and cover letter detailing why you would be great for the role. The letter should include how you meet the prerequisites, what coffee culture means to you and why you are the best candidate for the role.

Applications without a cover letter will not be considered.

The ACL is the primary person responsible for the following items:

• Supply Management – ensure stock inventory levels are right and orders are placed at the right times. Track and manage waste costs, implement waste reduction initiatives
• Maintenance – report issues through the tool, escalates to CL when needed, follow up with Technician, fill out monthly maintenance checklist.
• Cleanliness Management - ensure and supervise the cleanliness and sanitation, as well as the organization and tidiness of the cafe, through checklists assignment and completion
• Shift Leadership - assign roles on the floor, manage breaks, rotations.
• Product QC – uphold QC standards on coffee, food and drink. Report quality issues to CL - for training or QC follow up.
• Feedback - provide feedback to the Director of Coffee Culture on QC,…