Assistant Manager Scotia Place Restaurant

Job Category: Professional/Technical

Requisition Number: ASSIS
002362

• Posted :
  October 16, 2026
• Full-Time
• On-site

Showing 1 location

Position Summary

The Assistant Manager, Restaurant supports the day-to-day operations of a signature wood-fired restaurant concept at Scotia Place, helping deliver an elevated dining experience in a dynamic sports and entertainment environment.

This hands‑on leadership role is responsible for supporting restaurant service, leading and developing front‑of‑house teams, maintaining exceptional food and beverage standards, and ensuring efficient and consistent operations during games, concerts, special events, and regular restaurant service, as applicable.

• Support the day-to-day operations of the restaurant, ensuring exceptional food, beverage, and hospitality standards.
• Assist with restaurant opening and closing procedures, service preparation, dining room readiness, and post-service activities.
• Provide hands‑on leadership and direction to front‑of‑house employees, maintaining an active presence throughout service.
• Support the development and execution of service standards that reflect the restaurant's wood‑fired culinary concept and elevated dining experience.
• Collaborate closely with Culinary leadership to ensure seamless communication, accurate order execution, food quality, presentation, and timely service.
• Oversee dining room operations, guest flow, reservations, seating arrangements, and service coordination to ensure a positive guest experience.
• Respond promptly and professionally to guest feedback and concerns, leading service recovery efforts when required.
• Assist with recruitment, onboarding, training, coaching, performance management, and development of restaurant employees.
• Lead pre‑shift meetings and communicate daily priorities, menu features, service expectations, and event‑specific requirements.
• Support employee scheduling, labour deployment, payroll administration, and staffing adjustments based on business volumes and operational needs.
• Assist with monitoring restaurant performance, labour costs, inventory, purchasing, waste reduction, and other financial objectives.
• Support food and beverage inventory management, product ordering, stock rotation, and reconciliation procedures.
• Ensure accurate use of point‑of‑sale systems, payment processing, cash handling, and billing procedures.
• Maintain compliance with liquor service requirements, food safety regulations, licensed capacity restrictions, and CSEC policies and procedures.
• Ensure the restaurant maintains high standards of cleanliness, presentation, organization, and workplace safety.
• Work collaboratively with Culinary, Food & Beverage, Premium Services, and Event Operations teams to support coordinated service delivery.
• Identify opportunities to improve operational efficiency, service quality, employee engagement, and guest satisfaction.
• Support the implementation of restaurant operating procedures, service standards, and training programs as part of Scotia Place's opening team.
• Foster a positive, inclusive, and accountable team culture that reflects CSEC's values and commitment to hospitality excellence.
• Actively participate in the Safety Program and follow all safety rules.
• Perform other duties as required.

• Minimum 5 years of progressive hospitality experience, including restaurant supervisory or management experience.
• Experience in upscale casual dining, full‑service restaurants, premium hospitality, hotels, or high‑volume dining environments preferred.
• Experience supporting restaurant openings or developing new service teams considered an asset.
• Strong understanding of restaurant operations, front‑of‑house service standards, and food and beverage…