Sales Associate - Hyatt Infiniti

Overview

Join the ride! Position:
Sales Associate. Dealership:
Hyatt Infiniti.

Location:

Calgary, AB. Classification:
Full-Time, Immediate Hire.

Hyatt Infiniti is proud to be part of the Auto Canada dealership network. Auto Canada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are data-driven and committed to our team members, customers and operational excellence.

Our dealership team members are at the heart of our success, building trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

The Automotive Sales Representative interacts with customers online, over the phone and in-person to guide them through the vehicle purchase process. With your communication and listening skills, you’ll help customers select their perfect vehicle, negotiate terms to meet their lifestyles, budgets and expectations, while focusing on providing an exceptional experience. Our ideal candidate has at least 3 years of customer-facing experience, a hunter mentality, the ability to stay self-focused, and an impressive track record of building relationships to retain customers.

• Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction
• Answer questions about new cars, used cars, vehicle performance, applications processes and financing as a subject matter expert
• Use strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing payment terms
• Maintain an up-to-date customer database to drive current and future automotive sales for the dealership
• Present used and new cars through test drives, demonstrations, and dealership walk-throughs
• Leverage negotiation skills while following dealership standards and policies to carry out the sales process
• Send emails and make calls to prospective buyers to maintain a productive calendar with customer appointments
• Follow up with previously sold clients to earn repeat and referral business while maintaining high customer satisfaction
• Stay current on required dealer group and manufacturer training
• Other duties as assigned by store leadership

• Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle
• Authorized documentation to gain employment, a current valid CA-issued Driver’s License and acceptable Driver’s Abstract
• Must submit to and pass a pre-employment background and MVR screen
• Open availability to work days, evenings, weekends, and some holidays
• High school diploma or equivalent; bachelor’s degree preferred
• 3+ years of experience in a customer-facing role; experience in retail, sales, marketing and customer service preferred
• Ability to meet the physical demands of the position (standing, sitting, walking, bending, crouching, reaching, lifting)
• Excellent verbal and written communication skills for professional emails and messages
• Competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives

• Competitive compensation and benefits package
• Employee vehicle purchase and service plans
• Employee and family assistance programs
• Paid holidays and flex time for full-time Auto Canada employees
• Company-wide appreciation events and contests throughout the year
• Professional development and opportunities to grow your career

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. Auto Canada is committed to providing reasonable accommodations to individuals with disabilities during the recruitment process. If you need accommodation, please inform your recruiter.