Commercial Sales Manager

Commercial Sales Manager - Calgary

Rinnai America Corporation, a leader in tankless water heating, is seeking a Commercial Sales Manager to expand our commercial business segment in Calgary, Alberta.

The Commercial Sales Manager will collaborate with Sales, Engineering, and Distribution teams to drive growth across applied and commercial product lines, combining strategic sales responsibilities with technical expertise.

• Manage a territory in Calgary, Alberta.
• Travel up to 75% within the territory.
• Leverage technical knowledge to sell Rinnai commercial water heating and hydronic systems.
• Execute regional sales strategies in new construction and retrofit markets.
• Identify mechanical system improvements across verticals such as property management, hospitality, education, and healthcare.
• Maintain active bid funnels in Salesforce CRM and meet close rate targets.
• Provide technical assessments, equipment recommendations, and site reviews.
• Support field product performance issues with Engineering and Technical Services.
• Manage distribution quotes and bid-spec relationships.
• Educate and train contractors, engineers, and channel partners.
• Communicate market trends, competitive intelligence, and product innovations.
• Coordinate with internal teams to align on goals and opportunities.
• Ensure compliance with internal expense reporting and travel budgeting.
• Engage in ongoing professional development through Rinnai LMS.

• Bachelor's degree in Mechanical Engineering, Business Management, or related field; MBA or equivalent experience is an asset.
• 7+ years of proven success in commercial sales, specification, and solution-based selling.
• Strong technical knowledge of hydronics, plumbing, electrical systems, gas piping, and system controls.
• Skilled in reading architectural and engineering drawings, specifications, and submittals.
• Demonstrated success with complex projects and strong problem‑solving skills.
• Excellent communication, public speaking, and presentation skills.
• Proficient with Microsoft Office and CRM systems (Salesforce preferred).
• Experience with large commercial accounts such as municipalities and property management.
• Willing to travel within the region and reside in the designated territory.

• Proven commercial and technical sales success with strong close rates.
• Negotiation, influence, and relationship management across contractors, engineers, and end‑users.
• Effective presentation skills for technical and non‑technical audiences.
• Project and time management in complex, cross‑functional environments.
• Technical understanding of commercial hot water, hydronic, and HVAC systems.
• Proficiency in reading specifications and proposing tailored solutions.
• Data analysis, reporting, and strategic decision‑making skills.
• Proficiency in Salesforce CRM, Microsoft Office, and other sales tools.
• Market awareness and industry insight.
• Collaborative team player supporting sales and customer success.

• Consultative selling, persuasive negotiation, and strategic influence.
• Project management from specification to installation support.
• Strong problem‑solving with a solutions‑oriented mindset.
• Confident presenter of technical products to diverse audiences.
• Effective collaboration across cross‑functional teams and client relationship building.
• Self‑motivated, action‑oriented with minimal supervision.
• Quick learner who embraces new technologies and continuous development.
• Demonstrates initiative, integrity, and commitment to results.
• Develops key account business plans aligned to regional and national objectives.
• Willingness to travel up to 75% within the territory.

• Stationary, often standing or sitting for prolonged periods.
• Movement or adjustment of objects up to 2 lbs.
• Communication with others, repetitive motions of wrists, hands, or fingers.
• Assessment of accuracy and thoroughness of work tasks.
• Sedentary work primarily involving sitting/standing.

• Health Benefit Programs
• Paid Time Off (PTO)
• Floating Holidays (FH)
• Paid Holidays
• Retirement Plan
• Company Paid Life Insurance
• Voluntary Life Insurance
• Professional Development
• Tuition Reimbursement
• Annual Incentive Plan (AIP)
• Referral Bonuses
• Paid Volunteer Community Service Day
• Tobacco and Drug‑Free Campuses
• Employee, family, and friend’s discount

Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Seniority level:
Not Applicable

Employment type:

Full‑time

Job function:
Sales and Business Development

Industries:
Wholesale Building Materials, Construction, and Manufacturing