Account Executive; Sales – Global Freight Forwarding

About FMi Logistics

FMi is a leading freight forwarding and logistics company, providing efficient and reliable solutions to businesses worldwide since 1996, with its headquarters in Calgary, Western Canada and in presence in Eastern Canada. FMi Logistics delivers dependable, damage‑free transportation and commercial warehousing solutions, saving your business valuable time and money. With extensive experience in global supply chain operations, we excel in fostering strong business relationships and ensuring smooth product flow across diverse marketplaces.

Our services offer personalized attention, constant communication, and competitive pricing. Trust our experienced team for warehousing, shipping, and logistics solutions, and elevate your business with reliable, cost‑effective services.

This role will be responsible for engaging with both new and existing customers, with a specific focus on Air and Ocean Freight Forwarding services. The individual will work to understand customer needs, provide tailored sales solutions, and ensure high service delivery throughout the freight forwarding process. Targeting, securing, and onboarding new customers will be a key KPI for this role. The successful candidate will identify customer logistics needs, present customized freight solutions, and drive revenue growth through strategic selling and account management.

Responsibilities include prospecting for new business opportunities and collaborating with operations to ensure seamless execution of freight‑forwarding shipments. A strong understanding of global trade, transportation regulations, and customer service excellence will be key to success in this role.

• Develop and implement outbound sales and business development strategies specific to the Air and Ocean target market.
• Help create and prioritize strategic target account lists.
• Generate new leads, identify and contact decision‑makers, screen potential business opportunities, and populate a sales tracker.
• Research and build new and existing accounts (adding new leads/contacts, sending emails, and strategic cold calling).
• Conduct cold‑calling and warm‑calling campaigns.
• Maintain pipeline call tracker for weekly reporting. Sales pipeline meetings.
• Conduct high‑level conversations with Senior Executives on prospective accounts.
• Mine, validate, and close leads coming into FMi from website enquiries.
• Set up a new client onboarding meeting with the assigned operations team to “hand off” the client.
• Achieve monthly quotas of qualified opportunities and close ratios.
• Manage proposal response process, including detailed RFP requirements and content creation with inputs from various internal and external sources.

• Be able to assess global market trends, identify potential opportunities, and develop comprehensive sales strategies.
• Must have foresight, meticulous planning, and the agility to adapt strategies in response to market fluctuations.
• Must master this skill to be able to anticipate market needs and guide the sales team towards achieving local and international sales targets.

• Bachelor’s degree in business, Logistics, or a related field (equivalent work experience may be considered).
• Solid sales performer with at least 3‑5 years of successful sales records, specifically in Air and Ocean Freight Forwarding.
• Turn on that ability to tap into global opportunities while working alongside freight forwarding operations.
• Specific Logistics, supply chain, or Freight knowledge – Supply chain education & knowledge is considered of great value.
• Minimum 3 years’ experience in using CRM and prospecting tools.
• Valid driver’s license and access to a reliable vehicle for client visits.
• Current CIFFA Certification is a benefit.
• Experience in working remotely.

• Cross‑Cultural Communications, Competence and Adaptability
• Negotiation skills
• Leadership & team management
• Global Freight Forwarding market expertise.
• 3‑5 years of experience in…