Strategic Account Manager

Role Overview

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

• Drive Sales Excellence: manage and direct sales of PUMA footwear, apparel, and accessories across all genders, ensuring alignment with brand goals.
• Proactive Account Management: analyze sales performance to manage product life cycles, inventory, and sell‑through rates; identify and seize opportunities to improve existing business, penetrate new markets, and tackle challenges with data‑driven, well‑thought‑out solutions.
• Collaborate Cross‑Functionally: partner with internal teams, including Account Services, Marketing, Merchandising, Planning, Sales Operations, and Finance, to deliver seamless service and exceed customer expectations.
• Deliver High‑Impact Presentations: prepare and execute seasonal product presentations, leveraging strategic negotiation and storytelling skills to secure retailer buy‑in and drive results.
• Efficient Sample Management: seasonally manage a full sample set for sell‑in with key accounts and liquidation in a timely manner.
• Maximize Retail Partnerships: build strong assortments for both brick‑and‑mortar and digital channels, delivering a best‑in‑class experience that drives mutual growth.
• Leverage Data for Insights: conduct formal sales reporting and analysis, using retailer metrics, trends, and customer data to drive actionable insights and decisions.
• Monitor Competitors & Trends: stay ahead of the competitive landscape, implementing strategies to position PUMA as a market leader.
• Retailer Relationship Building: establish and maintain strong, professional relationships with retail partners, fostering collaboration and trust.
• Showroom Management: coordinate showroom setup and maintenance while supporting sample requests and shipment.
• Market Travel: stay informed on trends and account opportunities with regular market visits (at least once per month).
• Adapt to Business Needs: contribute to special projects and adjust responsibilities as the business evolves.

• BA/BS with concentration in Business, Management, Marketing, or Sales preferred.
• 5+ years of footwear and/or apparel selling or retail buying/merchandising/planning experience.
• Strong interpersonal skills and the ability to build lasting professional relationships.
• Exceptional communication skills (both oral and written) and the ability to effectively communicate at all levels of the organization.
• Proven ability to analyze complex data, identify opportunities, and execute innovative solutions.
• Confident storyteller who can command attention and drive retailer/account alignment.
• Detail oriented with the ability to prioritize and provide complete follow‑through on all responsibilities and KPIs.
• Sense of urgency to analyze a high volume of data/activity to meet tight deadlines.
• Strong analytical skills and working knowledge of retail math financial metrics: sales, inventory, turn, gross margin, open‑to‑buy and order book management.
• Working and continued knowledge of national trends and the competitive landscape.
• Strong computer proficiency in MS Office:
  Excel, PowerPoint, Teams, Outlook, Word, and experience using tools like Power
  
  BI.
• Flexibility to travel for account visits, market research, and regional/national sales meetings as needed.

• Pay may vary depending on job‑related knowledge, skills, and experience.
• Flexibility to travel for account visits, market research, and regional/national sales meetings as needed.

Pay may vary depending on job‑related knowledge, skills, and experience.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA, and we do not tolerate any form of harassment or discrimination.