Account Manager

Company Overview

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, we keep the world working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members, and driving strong financial results.

Hybrid

The base salary for this role ranges between $58,915 and $81,008, with eligibility for an incentive target of $27,000 contingent upon achieving both individual and company performance objectives. Actual compensation may vary depending on geographic location, experience, and skills. Grainger reserves the right to amend compensation and benefits programs as needed. This job posting is for an existing vacancy.

Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 40‑45 current accounts and $2M dollars annually. You will use Grainger’s Customer Relationship Management (CRM) system, Salesforce, for all business aspects and report to the District Sales Manager.

• Understand customer goals and remain alert and responsive to changing customer needs.
• Demonstrate knowledge of market data and access resources to quickly respond to new developments in the customer’s business.
• Oversee support of managed inventory tasks to guide greater understanding of the customers, increase contacts within the customer group, and increase sales results.
• Understand Grainger’s Value Proposition by providing solutions to grow profitable sales.
• Develop account penetration strategies to include regular business reviews for essential customers.

• 2+ years of direct outside sales experience (or equivalent inside sales or marketing experience).
• Sales forecasting, opportunity management, and customer planning.
• Travel required to each customer within aligned market at least once per month, or more frequently where needed.
• Process discipline, ability to align planning goals with a pipeline development process to grow market revenue.
• Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions.
• High School diploma or GED (post‑secondary education preferred).

This role may require attending customer sites and adhering to safety requirements, including wearing personal protective equipment such as a hard hat, steel‑toed safety boots, and a close‑fitted N95 mask or other required PPE. Details will be provided during the recruitment process. Some customers may have alcohol and drug screening policies; you may be required to submit to such procedures as a condition of being permitted on such sites.

• Medical, dental, vision and prescription drug coverage.
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province).
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns.
• Registered Retirement Savings Plan & Defined Contribution Pension Plan.
• Educational & Professional Membership Fee Assistance program.
• Employee discounts, team member perks and more.

We encourage you to apply even if your experience doesn’t perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance. Pre‑employment background checks are required for all external candidates.

Internal candidates undergo a background check when they move from a non‑driving role to a driving role.