Key Account Manager – Oil Sands & Mining Western

Key Account Manager Oil Sands & Mining Western Canada

Castolin Eutectic is a global wear management solution provider that helps redefine the life cycle with wear management service centers worldwide. For over 100 years, Castolin Eutectic has been considered at the forefront of supplying value‑added surface protection products and solutions to the marketplace. Our wear management specialists aim to provide technically advanced solutions to the ever‑evolving global industry regardless of the wear mechanism.

Castolin Eutectic is seeking a high-performing Key Account Manager with fabrication experience to drive growth within the mining sector. This role is responsible for developing and expanding key mining accounts by delivering advanced welding, hardfacing, and wear protection solutions that reduce downtime, extend equipment life, and lower total cost of ownership. The Strategic Account Manager will act as a trusted partner to maintenance, reliability, and procurement leaders within mining operations.

This is a field-based role requiring regular site visits and strong relationship management across multiple stakeholders.

• Develop and grow strategic mining accounts across Alberta / Western Canada
• Promote advanced welding, wear protection, and surface protection solutions to mining operations
• Identify equipment wear challenges (crusher components, buckets, chutes, conveyors, mill liners, etc.) and recommend value‑added solutions
• Conduct site visits to active mining operations to assess maintenance needs and identify opportunities
• Work closely with maintenance managers, reliability engineers, planners, and procurement teams
• Present technical solutions that reduce downtime, extend equipment life, and lower total cost of ownership
• Prepare quotes, proposals, and technical presentations
• Negotiate contracts and service agreements
• Track sales pipeline and achieve revenue and margin targets
• Collaborate with technical specialists and application engineers to support customer solutions
• Monitor competitor activity and market trends in the mining sector

• Prospect new mining operations and contractors
• Expand share of wallet within existing accounts
• Position Castolin Eutectic as a long‑term maintenance partner, not just a consumables supplier
• Support shut‑down planning and project‑based opportunities

Fabrication experience; experience selling welding consumables, hardfacing, wear plates, or industrial services; understanding of mining equipment maintenance cycles; knowledge of abrasion, impact wear, corrosion, and repair processes; ability to interpret technical drawings and maintenance challenges.

Contribute to the development of a Strategic Growth Plan aligned with the company’s vision and objectives; identify and communicate critical business issues, collaborating with internal teams to resolve them; represent the company at trade shows, conferences, and industry events; keep documentation updated in CRM and submit weekly expense reports; perform additional duties as required.

• Bachelor’s degree in Mechanical Engineering, Materials Engineering, or a related technical discipline (preferred)
• 10-15 years of successful industrial sales experience within mining, oil sands, wear protection, welding, thermal spray, or related heavy industry sectors
• Proven track record of growing strategic accounts and driving revenue in technical B2B environments
• Solid understanding of wear management, surface protection, hardfacing, or thermal spray technologies used in demanding industrial applications
• Experience working with mining maintenance, reliability, engineering, and procurement teams

• Strong technical aptitude with the ability to translate complex solutions into clear customer value
• Hunter mindset with demonstrated prospecting and cold‑calling success
• Established network within the mining or heavy industrial sector is considered an asset
• Mechanical aptitude with the ability to interpret technical drawings and equipment challenges
• Highly consultative communication style with strong presentation and negotiation skills
• Results‑driven, self‑motivated, and comfortable managing a large territory independently
• Excellent organizational and time‑management skills
• Proficient in Microsoft Office Suite and CRM systems

Ability to travel up to 50-70% of the time.

• Competitive compensation program
• Medical and dental benefits
• Short-term and long-term disability
• Life insurance
• Health Spending Account (HSA)
• Employee Assistance Program (EAP)
  Telemedicine services
• RRSP plan
• Employee bonus plan

The successful candidate must live close to the work location and hold a valid work permit.