Internet Sales Representative - Tower Chrysler Dodge Jeep Ram

Position: Internet Sales Representative

Dealership: Tower Chrysler Dodge Jeep Ram

Location: Calgary, AB

Classification: Full-Time, Immediate Hire

Compensation: $575 flat rate or commission, whichever is higher, plus a volume bonus.

The Internet Sales Associate is responsible for managing online leads, responding promptly and professionally to customer inquiries, and guiding prospective buyers through the digital sales process. This role requires excellent communication skills, attention to detail, and a strong understanding of digital sales tools and CRM platforms.

• Respond to all internet leads via email, phone, and text in a timely and professional manner
• Set appointments for interested customers to visit the dealership
• Follow up with potential buyers using a structured follow-up process
• Maintain accurate and up-to-date notes in the CRM system
• Communicate vehicle features, availability, pricing, and promotions
• Work closely with the sales team to ensure a seamless handoff from online to in-person experience
• Monitor inventory and ensure vehicle listings are up-to-date on all platforms
• Meet or exceed monthly internet sales and appointment goals
• Provide outstanding customer service throughout the sales journey

• Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle
• Possession of authorized documentation required to gain employment, in addition to having a current, valid CA-issued Driver’s License and acceptable Driver’s Abstract
• Must submit to and adequately pass a pre-employment background and MVR screen prior to employment
• Open availability to work days, evenings, weekends, and some holidays knowing that employees are required to stay until the customer’s purchase is complete and their satisfaction ensured
• High school diploma or equivalent required, bachelor’s degree preferred
• 3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
• Ability to meet the physical demands of the position, which includes: standing, sitting, walking, bending, crouching, reaching, lifting, etc.
• Excellent verbal and written communication skills with the ability to construct emails and messages in a professional and inviting manner
• Has the competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives while following a daily work plan

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Paid holiday and flex time for full time Auto Canada employees
• Company-wide appreciation events and conss throughout the calendar year
• Professional development and the opportunity to grow your career

We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. Auto Canada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.