Sales Support Administrator at Marks

Step into a full-time role as a Sales Support Administrator at Marks in Calgary. You will assist in managing leads and ensuring high-quality customer interactions.

As a core part of the sales team, you will address inquiries, manage orders, and provide essential support to both internal stakeholders and clients.

Your role will emphasize the use of technology to enhance efficiency and streamline communication, ensuring a smooth sales process for customers.

Key Responsibilities:

• Resolve inquiries using AI-enabled tools efficiently

• Review and direct incoming leads to relevant teams

• Ensure customer satisfaction through sales order follow-ups

• Collaborate with fulfillment to expedite order completion

• Handle and process gift card inquiries and activations

Requirements:

• 1-2 years in an administrative or sales support capacity

• Excellent skills in Microsoft Excel, Outlook, and Teams

• Ability to learn new systems quickly

• Strong attention to detail and problem-solving abilities

• High School Diploma or equivalent necessary

Become part of Marks and enhance customer engagement while fostering relationships within the team.
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