Sales Associate

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company and are outgoing, approachable individuals who understand how our products and services fit into everyday life. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers every time.

• Uncapped commissions and a competitive compensation package
• Up to 50% employee discounts on Rogers and Fido services
• Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP
• Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options
• Inclusive culture with strong diversity and equity‑focused employee resource groups

• Tailoring Solutions:
  Enhance the retail experience in our stores, providing best‑in‑class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products
• Sales Delivery:
  Find opportunities, anticipate customer needs, and deliver on sales targets
• Customer Engagement:
  Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers and driving overall customer retention
• Brand Promotion:
  Represent Rogers and Fido brands in‑store and at local community events

• Experience developing strong connections with customers and team members through clear, effective communication that drives positive outcomes and supports team and business goals
• Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer‑focused upselling, consistently contributing to overall store performance
• Ability to quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment
• Availability of at least 32 hours weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times

To protect our people, brand and assets, a pre‑employment background check will be conducted. All candidates must clear a criminal/credit background check and . Previous employment verification may be required depending on the role.

Location:

100 Anderson Rd S.E. Kiosk #8 (5613), Calgary, AB, Canada

At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered.

We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.

You matter to us! For any questions, please visit the Recruitment Process FAQ.

• Health & well‑being benefits
• Donation matching
• Paid time off for volunteering
• Wealth accumulation including pension plan & employee stock options
• Generous employee discounts
• Leadership development, mentorship, and coaching programs