Key Account Manager

The Opportunity

Reporting to the Head of Key Accounts & Emerging Channels, the Key Account Manager will be responsible for managing sales and relationships with licensed retail key accounts. This is an exciting fast-paced sales opportunity for the right self‑starter who is able to build customer relationships, sell in a fact‑based manner, is data and category driven, and has previous experience with retail chain management including joint business planning, sales management, and merchandise planning.

• Manage all key accounts in an assigned region and establish Canopy Growth as a first‑choice partner with key customers
• Identify new distribution opportunities and build partnerships that maximize profitable share and volume through distribution, visibility and service
• Execute marketing initiatives and leverage them into consumer loyalty and sales
• Effectively manage a given key account list, ensuring all administration records and information is up to date
• Work in conjunction with the Provincial Sales Managers, and Territory Managers to effectively lead industry and brand education sessions with key customers and their staff
• Work together with each key account to develop programming, planograms and features
• Achieve KPI targets on: volume and share, in‑store condition, distribution, product placement, price accuracy and communication, product quality standards, compliance to approved outlet route plans and call frequency requirements, and representing Canopy in line with brand and merchandising guidelines

• Build and maintain meaningful and valuable relationships that are favorable in supporting the annual operating plan
• Build and develop relationships with key account owners and/or executives at a head office level
• Build appropriate programs, planograms and product features that benefit both Canopy and the key account
• Communicate and work cohesively with the Territory Managers on distribution, programs and features

• Execute Region annual plan and commitments
• Manage own time including building effective weekly/monthly schedules
• Maintain and accurately track annual sales and consumer budgets on time
• Effectively manage a budget to drive volume and share growth within acceptable trade practices, according to brand strategy and merchandising guidelines. Monitor and manage sales expenses within an allotted budget
• Execute all programs within established guidelines
• Collaborate with the Provincial Sales Manager in planning sales activities and setting sales goals for assigned Region

• University degree preferred
• An insatiable curiosity of what makes customers tick and the ability to turn that curiosity into sales opportunities to drive Canopy Growth's and our customer's business
• Proven track record in achieving sales quotas and in‑store condition KPI targets
• Previous success in building and growing relationships with chain accounts
• Clean drivers abstract
• Technologically savvy individual comfortable working in a data‑driven environment
• Experience in Beverage Alcohol, FMCPG, or relatable industries an asset
• 5+ years' experience in Sales, Account Management, Category Management or Trade Marketing in a related CPG Business
• Proven track record of working remotely and independently

This is a full‑time role based out of Alberta.

Benefits - extended health and dental coverage, paid vacation, and participation in our employer‑supported retirement savings program

We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation, please notify your Talent Acquisition Partner.