Customer Service Representative

Elevate your career as a Customer Service Representative in Calgary. Join our team on-site to assist customers with sales, product inquiries, and ensure a smooth buying process.

This full-time position focuses on inside sales and providing excellent customer service. You'll engage with both prospective and established customers through various channels, including in-person, phone, and email. Key responsibilities involve managing sales functions, coordinating shipments, and expanding product knowledge in HVAC systems.

Key Responsibilities:

• Sell products and services directly to customers

• Process orders accurately through various systems

• Educate customers on features, terminology, and benefits

• Monitor shipment dates for timely delivery

• Maintain customer satisfaction through effective problem resolution

Requirements:

• 1-3 years of experience in sales or customer service

• High School diploma or equivalent; college preferred

• Knowledge of HVAC products preferred

• Proficient in Microsoft Office Suite

• Strong verbal and written communication skills

Utilize your sales expertise and customer service skills in this rewarding role where impact and growth are emphasized.
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