Resource Team Leader at Sun Life

Elevate your career as a Resource Team Leader with Sun Life in a flexible work environment. Lead a team of Financial Centre Administrators, enhancing operational effectiveness and advisor training.

As the Resource Team Leader, you will inspire your team while focusing on coaching, technology adoption, and facilitating training programs.

Your role is vital in meeting client-centered goals and the operational needs of financial centres. Collaborate with District Managers to ensure the efficient running of multiple locations and enable advisors with tailored training solutions.

Key Responsibilities:

• Oversee operations of Financial Centre locations

• Lead the resource administration team effectively

• Assess advisor training needs and recommend sessions

• Coordinate and deliver ongoing advisor training

• Troubleshoot technology issues for team support

Requirements:

• Strong client relationship and multitasking skills

• Excellent presentation and facilitation capabilities

• Familiarity with PC systems and Microsoft Office

• Commitment to personal and professional development

• Bilingual in English and Mandarin is an asset

Make a meaningful impact on clients' lives while fostering your skills in a supportive environment.
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