Community Sales Manager

Title:
Community Sales Manager

Company:
Hopewell Residential Management

Job Type: Full-Time

Department:
Sales

City:
Calgary

Hopewell Residential Management LP (“Hopewell”) has been one of Alberta’s leading home builders and community developers for more than 30 years. We’re in the business of building a better tomorrow – one person, one home, one neighbourhood at a time. That means we prioritize customer needs and wants through operational excellence, thoughtful product design and customer service excellence. With our collaborative, thoughtful, efficient, and accountable approach, alongside ourESG practices , world-class team and incredible workplace culture, Hopewell is a true real estate leader.

• Collaborate with the Sales Manager to establish and recommend sales goals for the project;
• Maintain accuracy and timely flow of all required paperwork and legal documentation between the Sales Centre and the central office;
• Maintain visual excellence of on-site Sales Centres, showhomes and spec homes;
• Maintain an accurate and current database of all prospects using Salesforce and New Star’s Client Management System;
• Document Purchaser upgrades;
• Develop and maintain client and realtor relationships to support business development opportunities through active and ongoing follow-up;
• Remain current on competitive sales data and inventory;
• Constructively handle responses to customer inquiries and complaints in a professional and time sensitive manner;
• Represent HRM at Developer Builder’s Meetings and other Developer related events;
• Other duties and responsibilities as assigned.

• 3-5 years of progressive sales experience;
• Previous experience in the residential construction industry, is preferred;
• An understanding of customer and market dynamics;
• Strong client relationship management skills;
• Problem-solving;
• Previous experience with Salesforce and New Star would be considered an asset but training will be provided if needed.

Show home hours are Monday to Thursday 2:00pm to 8:00 pm, Saturday and Sunday 12:00pm to 5:00pm. Work and functions outside of show homes hours will be required.