Sales Operations & Showroom Coordinator

Light Form | Calgary, AB
Full-Time | In-Person
Light Form is looking for an organized, proactive and customer-focused  Sales Operations & Showroom Coordinator  to join our Calgary team.
This is a hands‑on role that combines sales support, quotation coordination, customer service and showroom operations. You’ll work closely with our Calgary sales team while also collaborating with Light Form’s national Sales Support team.
The right person is highly organized, detail-oriented and comfortable managing multiple priorities. We’re looking for someone who takes ownership of their work, communicates well, works effectively with others and can solve problems without needing constant direction.
This is a full‑time, in‑person position based at our Calgary showroom in the Beltline.
Schedule   Week 1:
Monday to Friday
Week 2:
Tuesday to Saturday
For someone interested in developing a career in the lighting and design industry, there is also an opportunity to grow into a more sales‑focused position as product, industry and customer knowledge develops.

Duties & Responsibilities  Sales Support & Quotations   Support the sales team with day‑to‑day sales activities, quotations and customer requests.
Prepare and revise standard and quick‑turn quotations accurately and within required timelines.
Assist with product selection, pricing, specifications and supporting documentation.
Follow up on outstanding information required to complete quotations and customer requests.
Maintain accurate quote information and help ensure active opportunities are properly followed up.
Process standard sales orders and verify customer, product and pricing information.
Coordinate routine product, pricing, availability, lead‑time and documentation requests with vendors.
Assist Account Executives with active opportunities, project follow‑up and customer requests.
Support specification packages, presentations and other sales materials.
Maintain accurate customer, quotation and project information in Net Suite and other internal systems.
Escalate complex, technical or high‑value project requirements to the appropriate internal resource.
Assist with sales reports, follow‑up lists and other sales administration as required.
Work with Sales Support colleagues across Canada when additional support or coordination is required.
Showroom Support  Our Calgary showroom is an important part of the Light Form customer experience. This position shares responsibility for ensuring the showroom is professional, organized and ready for customers at all times.

Responsibilities include:

Welcome showroom visitors and provide a professional and helpful customer experience.
Assist with showroom appointments, customer visits, presentations and events.
Complete daily showroom opening and closing procedures.
Ensure lighting displays, signage and equipment are operating and presented properly.
Keep displays, samples, catalogs and work areas clean, organized and presentation‑ready.
Assist with receiving, organizing and maintaining showroom samples and materials.
Perform routine showroom upkeep, including tidying, dusting, vacuuming and maintaining displays as required.
Assist with preparing the showroom for customer events, presentations, lunch‑and‑learns and other activities.
Proactively identify showroom issues and communicate them to the appropriate manager.
Take shared ownership of maintaining a professional showroom environment rather than waiting to be asked.
What We’re Looking For  The successful candidate will:
Be highly organized with strong attention to detail.
Take ownership of responsibilities and consistently follow through.
Be self‑motivated and demonstrate initiative.
Work well independently while also being a strong team player.
Have excellent written and verbal…