Field Service Technician

Responsibilities

• Coordinate and/or perform installation and commissioning of new separators and decanters sold to customers.
• Provide technical and maintenance support for separators and decanters.
• Travel to customer sites to work on separator & decanter systems as per the applicable GEA safe operating procedures and maintenance manuals.
• Train customers and employees on the equipment for best operating practices and general maintenance.
• Assist the third party with project execution activities.
• Participate in auditing and monitoring activities of GEA equipment on customer sites.
• Perform routine maintenance procedures, emergency service and warranty work on GEA’s product lines.
• Collect and classify data using various measuring equipment applicable to the equipment.
• Test systems and components using electrical, mechanical, digital, and pneumatic controls.
• Maintain records of repairs and maintenance of equipment as per maintenance schedules, corporate governance, legal requirements, and customer requirements.
• Provide feedback and recommendations to other departments in development of new products and improvement of existing products.
• Initiate recommendations for improved tools, procedures, and devices for service operations.
• Build parts lists for customers, internal and external.

• 5 to 7 years of experience.
• Professional or Collegian Diploma (Mechanical Engineering Technology, Heavy Duty Mechanic, Millwright or similar).
• Travel requirement: at least 75% of the job requires travel in the province of Alberta with the possibility of service‑related visits to other Canadian provinces as and when required.
• Candidate must be able to accommodate a flexible working schedule.
• Valid passport and eligibility to work in Canada and the USA when required.
• International travel is also a possibility for training and other requirements; candidate must be able to travel internationally.
• Knowledge of centrifuge and decanter systems required and advantageous.
• Skills and knowledge applied in other mechanically related equipment.
• Process and electrical knowledge and experience is advantageous; PLC (Allen Bradley) programming/control panel experience is considered advantageous.
• Optional locations:
  Edmonton and other cities in Alberta.