Field Service Representative; Technologist​/Technician

Position: Field Service Representative (Technologist / Technician)
Eaton’s Electrical sector is currently seeking a Field Service Representative to join our team. This position is based at our Calgary, AB facility and offers benefits from day one as well as a company vehicle.

Why Eaton?

Be a key member of a world-class service organization that consistently experiences growth.

Join an organization where your health & safety are the number-one priority. Eaton provides our technicians with the training, tools, and PPE to keep you safe on the job.

Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities in various business functions.

Have the support of a robust internal infrastructure including 24-hour Customer, Technical and Factory Support.

Continuous hands-on learning opportunities at a world-class training facility as well as field-based mentoring.

Competitive salary and benefits package including pension, medical, dental, tuition reimbursement, paid holidays, vacation.

Tools including a company vehicle, laptop, hand tools, meters and smartphone.

What you’ll do:

The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems

Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution  responsible to self-manage assigned projects for electrical equipment, knowledge of electrical test and diagnostic equipment.

Deliver technical solutions to customers.

Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations.

Provide technical training.

Perform all job functions with adherence to Eaton’s Philosophy and Values, as well as Safety and Environmental standards.

Qualifications:

Required (Basic)

Qualifications:

Electrician license or post-secondary degree/diploma in Electrical Engineering or Electrical Engineering Technology from an accredited institution.

Experience evaluating and servicing electrical distribution or control systems.

Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems

Local business travel to customer sites required

Business travel to United States for training on safety and Eaton products is required

Valid and maintain an unrestricted driver’s license is required

No relocation assistance is provided

Legally authorized to work in Canada without company sponsorship now and in the future

Preferred Qualifications Red Seal Interprovincial Journeyman Electrician Experience in protective relays preferred.

Experience in performing power quality measurements, troubleshooting, and analysis preferred.

Skills:

Excellent communication and interpersonal skills.

Strong analytical aptitude and complex problem-solving skills.

Intermediate/advanced knowledge of Microsoft office applications.

Effective time management, prioritization and project management skills

Knowledge and practice of safety precautions related to working with electrical and electronic equipment.

Understanding of the company’s and competitor’s electrical, electronic and mechanical products.

Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.

Please be advised that as part of this position, you will be subject to Eaton’s Drug and Alcohol Policy, a copy of which is available for your review. Pursuant to that policy, you may be required to undergo drug and alcohol testing depending on the conditions set out in that policy.

The expected annual salary range for this role is $69000 - $87000 a year. You are also eligible for overtime compensation.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

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