Timber-Tech Building Solutions - Warranty Technician

Timber-Tech Building Solutions is a leader in residential and commercial framing solutions across Alberta, and is seeking a dedicated and skilled Warranty Technician to join our growing team. The successful candidate will be responsible for conducting post-construction service and warranty work, ensuring that deficiencies are addressed professionally, promptly, and in line with company and industry standards. This is a fully field-based position that requires daily travel to customer and job sites throughout the Calgary area and surrounding communities.

The successful candidate will be provided with a company pickup truck, tools, and equipment necessary to perform their duties.

Wage: $25-$30 depending on experience

Schedule: 8:00AM-4:30PM M-F

Key Responsibilities:

• Conduct on-site assessments of reported deficiencies in homes and buildings framed by Timber-Tech Building Solutions.
• Perform hands-on repair work to address warranty issues (e.g., framing corrections, hardware adjustments, cosmetic fixes)
• Communicate with clients, site supervisors, and internal teams to coordinate service appointments and set expectations
• Maintain clear and professional documentation of site visits, repair work completed, and materials used
• Prioritize and manage daily service calls to ensure timely resolution
• Report recurring issues or quality concerns to the construction and quality assurance teams
• Ensure all work complies with safety regulations, company standards, and warranty obligations
• Represent the company professionally and maintain positive relationships with clients and partners
• Follow and comply with all company policies and procedures
• Comply with PPE requirements
• Other duties as assigned

Qualifications:

• Proven experience in residential or commercial framing, carpentry, or general construction
• Skilled in carpentry, with the ability to perform precise and efficient repairs
• Solid understanding of building processes, materials, and warranty requirements
• Excellent troubleshooting and repair skills
• Strong communication and customer service abilities
• Ability to work independently and manage a daily service schedule
• Comfortable using smartphones or tablets to complete digital service reports
• Valid class 5 Driver’s License with a clean driver's abstract

Working Conditions:

• 100% field-based position with daily travel to residential/commercial job sites and customer locations
• Company-provided pickup truck, tools and equipment for business use
• Exposure to a variety of indoor and outdoor environments and weather conditions year-round
• Frequent lifting, carrying, climbing, kneeling, and use of hand and power tools
• Fast-paced, customer-facing role requiring flexibility, professionalism, and strong time-management skills