Returns Clerk - 1st Shift

As a Mannington Associate I am expected to conduct myself in a manner which supports the company's values and philosophy, while performing in the best interest of my fellow associates. I am expected to contribute to our mission statement: to be the best people to do business with in the flooring industry.

Department: Distribution

Reports To: Receiving Lead

Work Schedule: Monday - Friday from 6:00 AM - 3:00 PM with overtime as required

Mission Statement - As a Mannington Associate, I am expected to conduct myself in a manner which supports the company's values and philosophy, while performing in the best interest of my fellow associates. I am expected to contribute to our mission statement: to be the best people to do business within the flooring industry.

Summary Responsible for coordinating and executing the daily returns functions in a fast-paced distribution warehouse by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Responsible for unloading and receiving material from external and internal carriers.
• Processing and receiving inventory via the Returns Authorization number in a timely manner.
• Maintaining the filing of relevant paperwork.
• Clear and professional communication with carrier partners, customer service, and other internal and external stakeholders is required.
• Maintaining and updating the Returns log in a timely manner.
• Maintain Professionalism with internal and external stakeholders.
• Overtime may be required upon business needs.
• Complying with all Mannington Safety Procedures and Cardinal Rules is required.
• Assisting receiving lead as required
• All other task as assigned

Supervisory Responsibilities

This job has no supervisory responsibilities.

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Collects and researches data;
Uses intuition and experience to complement data.

Design - Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner;
Gathers and analyzes information skillfully;
Develops alternative solutions;
Works well in group problem solving situations;
Uses reason even when dealing with emotional topics.

Project Management - Develops project plans;
Coordinates projects;
Communicates changes and progress;
Completes projects on time and budget;
Manages project team activities.

Technical Skills - Assesses own strengths and weaknesses;
Pursues training and development opportunities;
Strives to continuously build knowledge and skills;
Shares expertise with others.

Interpersonal Skills - Focuses on solving conflict, not blaming;
Maintains confidentiality;
Listens to others without interrupting;
Keeps emotions under control;
Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations;
Listens and gets clarification;
Responds well to questions;
Participates in meetings.

Written Communication - Writes clearly and informatively;
Edits work for spelling and grammar;
Varies writing style to meet needs;
Presents numerical data effectively;
Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities;
Exhibits objectivity and openness to others' views;
Gives and welcomes feedback;
Contributes to building a positive team spirit;
Puts success of team above own interests;
Able to build morale and group commitments to goals and objectives;
Supports everyone's efforts to succeed.

Business Acumen - Understands business implications of decisions;
Displays orientation to profitability;
Demonstrates knowledge of market and competition;
Aligns work with strategic goals.

Cost Consciousness - Conserves organizational resources.

Ethics - Treats people with respect;
Keeps commitments;
Inspires the trust of others;
Works with integrity and ethically;
Upholds organizational values.

Organizational Support - Follows policies and procedures;
Completes administrative tasks correctly and on time;
Supports organization's goals and values;
Supports affirmative action and respects diversity.

Judgment - Displays willingness to make decisions;
Exhibits sound and accurate judgment;
Supports and explains reasoning for decisions;
Includes appropriate people in decision-making process;
Makes timely decisions.

Motivation - Sets and achieves challenging goals;
Demonstrates persistence and overcomes obstacles;
Measures self against standard of excellence;
Takes calculated…