Customer Service Rep

Position: Customer Service Rep I
Mohawk Industries -  -  - Responsibilities:
Execute daily tasks and administration as it relates to customer experience such as customer calls, order processing and entry, delivery status, customer claims, purchase orders, and other responsibilities as defined by department.;
Respond promptly to customer inquiries through various channels, including phone, email, and chat.;
Work proactively to resolve customer issues and provide timely solutions.;
Coordinate communication with customers and associates.;
Maintain accurate and organized records of customer interactions and resolutions.