Logistics Coordinator

Job Title:

Job Title: Logistics Coordinator

Department: Shipping

Shift: 1st Monday - Friday from 8:00 AM - 5:00 PM

Coordinates and expedites flow of materials by performing the following duties.

• Develop and maintain a great working relationship with transportation vendors including on/off site meetings, phone, and email.
• Develop and maintain a great working relationship with Customer Service and outside customers. Includes occasional customer visits.
• Maintain outbound transportation schedules by reviewing daily shipment demand and reviewing/communicating with transportation vendors daily to ensure customer expectation is met.
• Track deliveries as necessary to ensure product arrives as planned.
• Willingness to become an expert in Mannington shipping and freight billing processes. This willingness includes providing leadership, training and/or assisting other associates in any department to provide the best customer experience.
• Update and provide tracking information to Customer Service and other necessary parties.
• Develop outbound specs to help actively train Customer Service to provide the best customer experience.
• Create internal shipment documentation for internal warehouse transfers of product.
• Coordinate orders with multiple warehouse storage locations.
• Process freight invoices and resolve freight discrepancies when they arise.
• Provide leadership in the distribution safety process.
• Investigation of internal/external claims for all warehousing operations.
• Filing claims with carriers for lost or damaged shipments and maintaining record for all claims filed.
• Limited travel required.

This job has no supervisory responsibilities.

Analytical Uses intuition and experience to complement data.

Design Uses feedback to modify designs;
Demonstrates attention to detail.

Problem Solving Identifies and resolves problems;
Works well in group problem solving situations;
Uses reason even when dealing with emotional topics.

Technical Skills Strives to continuously build knowledge and skills;
Shares expertise with others.

Customer Service Responds to requests for service and assistance;
Meets commitments.

Interpersonal Skills Listens to others without interrupting;
Keeps emotions under control;
Remains open to others' ideas and tries new things.

Oral Communication Listens and gets clarification;
Responds well to questions.

Written Communication Able to read and interpret written information.

Teamwork Exhibits objectivity and openness to others' views;
Puts success of team above own interests;
Able to build morale and group commitments to goals and objectives;
Supports everyone's efforts to succeed.

Diversity Shows respect and sensitivity for cultural differences.

Ethics Treats people with respect;
Keeps commitments;
Inspires the trust of others;
Works with integrity and ethically;
Upholds organizational values.

Organizational Support Follows policies and procedures;
Supports organization's goals and values.

Judgment Displays willingness to make decisions;
Includes appropriate people in decision-making process.

Planning/Organizing Uses time efficiently.

Professionalism Approaches others in a tactful manner;
Reacts well under pressure;
Treats others with respect and consideration regardless of their status or position;
Accepts responsibility for own actions.

Quality Demonstrates accuracy and thoroughness;
Looks for ways to improve and promote quality;
Applies feedback to improve performance.

Safety and Security Observes safety and security procedures;
Determines appropriate action beyond guidelines;
Reports potentially unsafe conditions;
Uses equipment and materials properly.

Adaptability Adapts to changes in the work environment;
Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality Is consistently at work and on time;
Ensures work responsibilities covered when absent;
Arrives at meetings and appointments on time.

Dependability Follows instructions, responds to management direction;
Takes responsibility for own actions;
Keeps commitments;
Commits to long hours of work when necessary to reach goals.

Initiative Asks for and offers help when needed.

Innovation Displays original thinking and creativity;
Meets challenges with resourcefulness.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience.

Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and…