Sr Director Finance - Financial Services

Sr Director Finance - Financial Services

Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

The Sr Director Finance (Financial Services) is a senior-level leader responsible for overseeing and guiding the strategic direction of finance and accounting activities and the customer financial reconciliation process.

This role owns the customer financial reconciliation process including managing the customer credit risk profile and overall claims strategy and execution. This role involves strategic financial planning, budgeting, financial analysis, and ensuring compliance with accounting principles and regulations

What you'll do:

• Develop and implement strategic financial plans in alignment with organizational goals. Including credit policies in alignment with organizational goals and industry best practices.
• Develop strategies to mitigate credit risk and minimize bad debt exposure.
• Make informed and strategic credit decisions, including credit approvals, rejections, and modifications to credit terms.
• Ensure compliance with relevant regulations and standards, ensure credit management process compliance with relevant lays, regulations and industry standards.
• Oversee the assessment and management of credit risk associated with customers and partners
• Collaborate with sales and finance teams to align credit strategies and internal stakeholders for a unified approach to credit management.
• Contribute to long-term financial strategies and objectives.
• Lead the development, monitoring, and analysis of budgets.
• Direct the full claims lifecycle, including evaluation, resolution, and reporting.
• Ensure claims operations meet service level agreements (SLAs) and regulatory standards.
• Oversee the design and implementation of claims management systems and analytics platforms.
• Ensure adherence to all legal and regulatory requirements related to claims management.
• Lead incident investigations, develop corrective action plans, and manage large or complex claims.
• Maintain strong relationships with legal counsel, insurance providers, and regulatory agencies.
• Serve as a key liaison for external partners, including insurers, vendors, and auditors.
• Present regular updates on claims performance, risk mitigation efforts, and emerging trends.
• Develops and articulates compelling vision for the team.
• Involved in discussions with other senior managements to roll out strategic plans and objectives.
• Establishes and communicates direction (vision and strategies) to team and to internal and external stakeholders.
• Influences through team leaders and cross-functional peers to motivate stakeholders to implement strategies and achieve functional objectives.
• Contribute to financial forecasting and planning processes.
• Oversee the preparation and analysis of comprehensive financial statements, including balance sheets, income statements, and cash flow statements.
• Works through leaders on their team to establish and assure adherence to budgets, schedules, work plans, and performance requirements.
• Regularly interacts with senior management or executive levels on matters concerning functional area and company-wide impacts.
• Seen across the organization as a thought leader within their function and sought out for short-term strategy and cross-functional opportunities.
• Ensure timely and accurate financial reporting to senior management and external stakeholders.
• Conduct in-depth financial analysis to support strategic decision-making related to credit policies and performance
• Provide insights and recommendations for improving financial performance.
• Collaborate with other departments and senior leadership to support organizational strategies. Partner with senior executives to align claims and credit strategies with…