Logistics Coordinator

Mannington Mills, Inc.

Mission Statement As a Mannington Associate I am expected to conduct myself in a manner which supports the company’s values and philosophy, while performing in the best interest of my fellow associates. I am expected to contribute to our mission statement: to be the best people to do business with in the flooring industry.

Job Title:

Logistics Coordinator
Department:
Shipping

Shift: 1st Monday - Friday from 8:00 AM - 5:00 PM
Summary Coordinates and expedites flow of materials by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Develop and maintain a great working relationship with transportation vendors including on/off site meetings, phone, and email.
• Develop and maintain a great working relationship with Customer Service and outside customers. Includes occasional customer visits.
• Maintain outbound transportation schedules by reviewing daily shipment demand and reviewing/communicating with transportation vendors daily to ensure customer expectation is met.
• Track deliveries as necessary to ensure product arrives as planned.
• Willingness to become an expert in Mannington shipping and freight billing processes. This willingness includes providing leadership, training and/or assisting other associates in any department to provide the best customer experience.
• Update and provide tracking information to Customer Service and other necessary parties.
• Develop outbound specs to help actively train Customer Service to provide the best customer experience.
• Create internal shipment documentation for internal warehouse transfers of product.
• Coordinate orders with multiple warehouse storage locations.
• Process freight invoices and resolve freight discrepancies when they arise.
• Provide leadership in the Distribution safety process.
• Investigation of internal/external claims for all warehousing operations.
• Filing claims with carriers for lost or damaged shipments and maintaining record for all claims filed.
• Limited travel required

Supervisory Responsibilities This job has no supervisory responsibilities.
Competencies To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Uses intuition and experience to complement data.
Design - Uses feedback to modify designs;
Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems;
Works well in group problem solving situations;
Uses reason even
when dealing with emotional topics.
Technical Skills - Strives to continuously build knowledge and skills;
Shares expertise with others.
Customer Service - Responds to requests for service and assistance;
Meets commitments.
Interpersonal Skills - Listens to others without interrupting;
Keeps emotions under control;
Remains open to others' ideas and tries new things.
Oral Communication - Lists and gets clarification;
Responds well to questions.
Written Communication - Able to read and interpret written information.
Teamwork - Exhibits objectivity and openness to others' views;
Puts success of team above own interests;
Able to build
morale and group commitments to goals and objectives;
Supports everyone's efforts to succeed.
Diversity - Shows respect and sensitivity for cultural differences.
Ethics - Treats people with respect;
Keeps commitments;
Inspires the trust of others;
Works with integrity and ethically;
Upholds organizational values.
Organizational Support - Follows policies and procedures;
Supports organization's goals and values.
Judgment - Displays willingness to make decisions;
Includes appropriate people in decision‑making process.
Motivation - Demonstrates persistence.
Planning/Organizing - Uses time efficiently.
Professionalism - Approaches others in a tactful manner;
Reacts well under pressure;
Treats others with respect and
consideration regardless of their status or position;
Accepts responsibility for own actions.
Quality - Demonstrates accuracy and thoroughness;
Looks for ways to improve and promote quality;
Applies feedback to
improve performance.
Safety and Security - Observes safety and security procedures;
Determines appropriate action beyond guidelines;
Reports
potentially unsafe conditions;
Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment;
Able to deal with frequent change, delays, or unexpected
events.
Attendance/Punctuality - Is consistently at work and on time;
Ensures work responsibilities are covered when absent;
Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction;
Takes responsibility for own actions;
Keeps
commitments;
Commits to long hours of work when necessary to reach goals.
Initiative - Asks for and offers help when needed.
Innovation - Displays original thinking and creativity;
Meets challenges with resourcefulness.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are…