1st Shift QA Technician; QC Dept

As a Mannington Associate I am expected to conduct myself in a manner which supports the company’s values and philosophy, while performing in the best interest of my fellow associates. I am expected to contribute to our mission statement: to be the best people to do business with in the flooring industry.

Job Title: QA Technician
Department: Quality Control

Work Schedule: Monday - Friday from 8:00 AM - 4:00 PM

To provide support for the Quality Control Department by performing the following duties:

• Inspects materials and product for conformance to specifications.
• Performs inspections of specified orders when necessary; claim replacements, Strategic Accounts, etc.
• Train associates to assist with large inspection needs.
• Collect samples from inventory for testing when necessary; sourced materials.
• Reads dials and meters to verify that product is conforming to internal specifications.
• Performs product conformance audits. Takes corrective action to contain any non-conforming product and recommends actions to eliminate root cause of non-conformance.
• Tests and measures finished products, components, or assemblies to verify adherence to internal specifications.
• Ensures materials and products are within established tolerance levels for quality and performance and are not irregular or damaged.
• Marks items for acceptance or rejection, records test results and inspection data, and compares findings with specifications to ensure conformance to standards.
• Processes returns in SAP and sorts through the returned material to ensure conformance before placing back in inventory.
• Sends requests for nonconforming material to be scrapped that is found during audits of returns or inventory. Scraps out material approved for scrap in SAP.
• Documents findings, processes, and procedures.
• Updates databases related to Returns, Box Audits, Quality Hold, and blocked inventory.
• Sorts through inventory with quality issues for conforming product.
• Spearheads troubleshooting of quality-related problems in products.
• Liaise with slab manufacturing quality team and finishing quality team to communicate and resolve any related quality issues.
• Provide consistent feedback to production teams on A/Q related issues.
• Overtime is/may be required.

This job has no supervisory responsibilities.

• Analytical — Uses intuition and experience to complement data.
• Problem Solving — Identifies and resolves problems; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Technical Skills — Strives to continuously build knowledge and skills; shares expertise with others.
• Customer Service — Responds to requests for service and assistance; meets commitments.
• Interpersonal Skills — Listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
• Oral Communication — Listens and gets clarification; responds well to questions.
• Written Communication — Able to read and interpret written information.
• Teamwork — Exhibits objectivity and openness to others' views; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Diversity — Shows respect and sensitivity for cultural differences.
• Ethics — Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Organizational Support — Follows policies and procedures; supports organization's goals and values.
• Judgment — Displays willingness to make decisions; includes appropriate people in decision‑making process.
• Planning/Organizing — Uses time efficiently.
• Professionalism — Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions.
• Quality — Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance.
• Quantity — Completes work in timely manner; strives to increase productivity; works quickly.
• Safety…