1st Shift QA Technician; QC Dept

Mission Statement

As a Mannington Associate I am expected to conduct myself in a manner which supports the company's values and philosophy, while performing in the best interest of my fellow associates. I am expected to contribute to our mission statement: to be the best people to do business with in the flooring industry.

Job Title: QA Technician

Department: Quality Control

Work Schedule: Monday – Friday from 8:00 AM – 4:00 PM

Summary

To provide support for the Quality Control Department by performing the following duties:

• Inspects materials and product for conformance to specifications.
• Performs inspections of specified orders when necessary; claim replacements, Strategic Accounts, etc.
• Train associates to assist with large inspection needs.
• Collect samples from inventory for testing when necessary; sourced materials.
• Reads dials and meters to verify that product is conforming to internal specifications.
• Performs product conformance audits. Takes corrective action to contain any non-conforming product and recommends actions to eliminate root cause of non-conformance.
• Tests and measures finished products, components, or assemblies to verify adherence to internal specifications. Ensures materials and products are within established tolerance levels for quality and performance and are not irregular or damaged.
• Marks items for acceptance or rejection, records test results and inspection data, and compares findings with specifications to ensure conformance to standards.
• Processes returns in SAP and sorts through the returned material to ensure conformance before placing back in inventory.
• Sends requests for nonconforming material to be scrapped that is found during audits of returns or inventory. Scraps out material approved for scrap in SAP.
• Documents findings, processes, and procedures.
• Updates databases related to Returns, Box Audits, Quality Hold, and blocked inventory.
• Sorts through inventory with quality issues for conforming product.
• Spearheads troubleshooting of quality-related problems in products.
• Liaise with slab manufacturing quality team and finishing quality team to communicate and resolve any related quality issues.
• Provide consistent feedback to production teams on A/Q related issues.
• Overtime is/may be required.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

Analytical: Uses intuition and experience to complement data.

Problem Solving: Identifies and resolves problems; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Technical

Skills:

Strives to continuously build knowledge and skills; shares expertise with others.

Customer Service: Responds to requests for service and assistance; meets commitments.

Interpersonal

Skills:

Listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.

Oral Communication: Listens and gets clarification; responds well to questions.

Written Communication: Able to read and interpret written information.

Teamwork: Exhibits objectivity and openness to others' views; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Diversity: Shows respect and sensitivity for cultural differences.

Ethics: Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

Organizational Support: Follows policies and procedures; supports organization's goals and values.

Judgment: Displays willingness to make decisions; includes appropriate people in decision-making process.

Motivation: Demonstrates persistence.

Planning/Organizing: Uses time efficiently.

Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions.

Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance.

Quantity: Completes work in timely manner; strives to increase productivity; works quickly.

Safety and Security: Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Adaptability: Adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality: Is consistently at work and on time; ensures work responsibilities covered when absent; arrives at meetings and appointments on time.

Dependability: Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.

Initiative: Asks for and offers help when needed.

Innovation: Displays original thinking and creativity; meets challenges with resourcefulness.

Qualifications

To perform this job…