HVAC Journeyman Technician

Journeyman Service Technician

Our vision is to create an environment where individuals are not only eager to succeed but also prepared and supported to thrive. We are dedicated to fostering growth that extends beyond our organization, enriching the lives of our people, their families and the communities they serve. At Maxair, we strive to cultivate a workplace where individuals find fulfillment in their work and build meaningful connections with each other.

Maxair Mechanical is one of Georgia's leading mechanical contracting and service companies specializing in HVAC, plumbing, building automation, and prime contracting. Maxair serves a broad range of customers across the commercial, industrial, and public sectors, providing everything from routine maintenance and emergency services to complex design-build and retrofit projects. Core Values at Maxair include accountability, drive, humility, integrity, and a people focused approach.

The Journeyman service technician represents Maxair by serving as the direct customer contact and is responsible for servicing products and equipment on assigned work orders, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer's location. Service technicians work closely with the dispatcher and their team leader for daily assignments, materials acquisition and weekly scheduling. In this position you will establish and maintain a positive relationship with customers, vendors and co-workers through effective oral and written communication skills via phone, computer, and face to face.

You will perform scheduled and unscheduled preventative maintenance, inspections, site surveys and service requests including repair, replacement and modifications of equipment or systems as needed or requested by customers. Communicating with customers, account managers and project managers regarding service call findings and recommendations is required. Job stress will range from moderate to extreme, with an average day being moderately stressful.

At Maxair, we believe that our customer's satisfaction is the goal of our work. We safely provide the highest quality products and services for a fair price. Our employees' personal happiness and job satisfaction are critical to our success and we value our employees as professionals.

Essential Functions include: safely performing preventative maintenance visits to Maxair customers, servicing a variety of HVAC equipment including split systems, water source heat pumps, rooftop units, computer room air conditioners, mini-split systems, packaged systems and more; safely performing emergency service visits to Maxair customers as well as new customers; purchasing required material from supply house, using Maxair PO system, and submitting weekly receipts;

completing all required electronic paperwork in a timely and accurate manner; communicating regularly with Maxair dispatcher to receive daily assignments and report completion; communicating regularly with assigned Area Team Leader/Area Supervisor/Area Manager with any technical or customer issues; communicating with Maxair service sales personnel to support repair quotes, new maintenance agreement quotes, and other customer needs; maintaining the equipment and inventory in your truck for maximum efficiency;

displaying team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including rare overnight stays; participating in Journeyman on-call technician rotation schedule that includes nights, weekends and holidays; supporting Maxair financial goals and initiatives to achieve them; conforming with Maxair policies and procedures at all times; continually enforcing safety to the highest standards and maintaining security and accountability of company issued and procured assets by recording use, wear and conditions;

exhibiting professional conduct at all times, whether at the job site or driving company vehicles; maintaining any necessary licenses or certifications which may apply; attending required department meetings; attending company or vendor training as required; working with and training any HVAC helpers/apprentices which may be assigned to work with you.

Competencies include: customer focused, decision quality, accountability, collaborates.

This position has no supervisory responsibilities. The HVAC service technicians work in mostly in commercial buildings, office buildings, schools, hospitals, government buildings and factories. The worksites may be very hot or cold due to the heating and cooling systems that are to be repaired may not be working properly and because some parts of these systems are located outdoors. Working in cramped spaces and during irregular hours is common.

Ability to climb ladders to access roof top units will be needed. This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to…