Senior Business Systems Analyst - Chat Platform

Employer Industry: Healthcare Technology

Why consider this job opportunity:

• Salary up to $
• Opportunity for career advancement and growth within the organization
• Engage in innovative projects that leverage cutting-edge technology solutions
• Supportive and collaborative work environment
• Chance to make a significant impact on healthcare delivery and customer satisfaction

• Collaborate with customers and cross-functional teams to capture capability needs and drive quality business solutions
• Lead and participate in the full software development life cycle on agile scrum teams
• Provide subject matter expertise for complex project and production activities
• Ensure compliance with required standards and obtain necessary approvals throughout the project lifecycle
• Communicate effectively with stakeholders, reporting project status and providing accurate documentation

• Bachelor's Degree in Business Management, Information Technology, Information Systems, or related field
• 5 - 7 years of experience in IS/IT
• Strong analytical and problem-solving skills
• Proficiency in communication and report writing
• Experience with project management methodologies

• 3 - 5 years in Lean/Six Sigma
• 3 - 5 years in the Health Insurance or Healthcare Industry
• Experience with IVR or chatbot technologies
• Certifications such as ITIL, TOGAF, Six Sigma, or PMP

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