Sales Development Representative

Job Description Sales Development Representative

Photobooth Supply Co - City Of Industry, CA

• Remote

$50K - $60K/yr

Full-time

Posted 9 hours ago

At Photobooth Supply Co., we’re looking for a driven and proactive Sales Development Representative (SRD) to join our team.

In this role, you’ll be the first point of contact for inbound leads, engaging with potential customers via outbound calls, live chat and email to qualify them for our sales process. Your primary focus will be maintaining a healthy pipeline, booking meetings with Inside Sales Representatives, and ensuring every lead receives timely, helpful responses.

• Escalation Rate:
  Ensuring a 30-35% of qualified leads are escalated to meetings booked with the sales team.
• Meetings Booked:
  Meeting or exceeding monthly targets for qualified meetings booked with Inside Sales Representatives.
• Calls and
  
  Activities:
  
  Maintain a high level of outreach and responsiveness by making 100+ calls per day to engage and follow up with leads.

• Pipeline Management:
  Manage and qualify inbound leads via live chat, email, and other platforms to build and maintain a healthy pipeline of prospects.
• Utilize tools like Hub Spot CRM and Gong to log interactions, track lead status, and ensure accurate data management.
• Lead
  
  Qualification:
  
  Quickly assess potential customers’ needs and determine their fit for our solutions based on established qualification criteria.
• Escalate qualified leads by booking discovery calls or product demos with Inside Sales Representatives.
• Meeting Scheduling:
  Proactively engage with leads to schedule meetings with Inside Sales Representatives.
• Ensure meetings are booked efficiently, minimizing scheduling conflicts.
• Customer Engagement:
  Provide exceptional first responses to inbound inquiries, ensuring prompt and professional communication.
• Act as the face of the company in live chat interactions, addressing customer questions and guiding them to the next steps in the sales process.
• Collaboration and Feedback:
  Collaborate with the sales and marketing teams to refine lead qualification criteria and improve messaging.
• Provide feedback to the marketing team regarding lead quality and customer inquiries to help optimize campaigns.
• Technical Proficiency:
  Learn and demonstrate an in-depth understanding of our photo booth products and services to confidently address customer questions.

Salary / OTE: OTE of $50,000 - $60,000

We value diversity and inclusivity and are committed to creating a workplace where everyone feels empowered to succeed.

• Ability to make 100+ calls per day.
• 1+ years of experience in sales development, customer support, or a similar role, preferably with live chat or hybrid communication experience.
• Proficiency in CRM tools, particularly Hub Spot CRM and Gong, for managing leads and tracking interactions.
• Strong verbal and written communication skills.
• Self-motivated, proactive, and able to work independently to meet targets.
• Exceptional organizational and time management skills.
• Comfortable working PST hours. US-based candidates must live in one of the following states:
  Arizona, California, Colorado, Florida, Georgia, Illinois, Montana, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Texas, Tennessee, Utah, Virginia, Wyoming

• Experience in AI driven platforms and tools.
• Familiarity with lead qualification frameworks such as BANT, CHAMP, or similar.
• Background in customer success or support in a SaaS or technology-driven environment.

Compensation and Benefits Report

• Industry: Photography services
• Company size: 11 - 50 Employees
• Headquarters location:
  Santa Ana, CA, US
• Year founded: 2013