Collections Specialist Valley Center, CA

Collections Specialist

Ready to take ownership of a portfolio instead of chasing one invoice at a time?

A growing construction services company in Valley Center is looking for an experienced Collections Specialist to take ownership of outstanding commercial accounts. This is a more hands-on position for someone who understands that successful collections are about more than making phone calls — it's about understanding the account, identifying what's holding up payment, and finding a path toward resolution.

You'll partner with Accounting, Project Management, Sales, and customers to resolve everything from disputed invoices to missing documentation and delayed payments.

You'll take the lead on:

• Account Management
• Review aging reports and prioritize accounts based on balance, age, and payment history.
• Customer Outreach
• Communicate with customers by phone and email regarding overdue balances.
• Problem Solving
• Investigate disputes, deductions, credits, unapplied payments, and billing questions.
• Internal Partnerships
• Work with Project Managers and Accounting to gather documentation and resolve customer issues.
• Cash Flow
• Follow up on commitments and help reduce outstanding receivables.