Collections Specialist

Location: Chatsworth

Description We are looking for a Collections Specialist to support receivables management for a high-volume portfolio in California. This Long-term Contract position will focus on driving timely payments, resolving invoice concerns, and maintaining accurate account information while working closely with internal partners. The ideal candidate brings a strong background in collections, sound judgment in prioritizing delinquent accounts, and a thorough approach to documentation and follow-up.

Responsibilities:

- Oversee collection efforts for a large monthly accounts receivable portfolio, using a strategic approach to encourage timely payment and reduce outstanding balances.

- Contact customers regarding upcoming and overdue invoices through consistent reminders, follow-up outreach, and clear communication.

- Investigate payment variances, billing disputes, and invoice-related questions to identify root causes and support prompt resolution.

- Review aging data regularly to determine collection priorities and focus attention on accounts with the greatest risk or urgency.

- Record all collection activity, customer interactions, and account updates with accuracy to maintain complete and current documentation.

- Help correct customer master data, account details, and payment terms when discrepancies are identified in account records.

- Work in partnership with accounting and operations teams to resolve billing concerns, payment application issues, and account exceptions.

- Provide additional support during month-end close by assisting with receivables-related tasks and outstanding account review. Requirements - Experience in commercial and/or consumer collections within a fast-paced business environment.

- Working knowledge of credit and collection practices, including account follow-up, delinquency management, and dispute resolution.

- Ability to analyze aging reports and prioritize collection activities based on account status and risk.

- Strong written and verbal communication skills for interacting with customers and internal stakeholders.

- High attention to detail with the ability to maintain accurate notes, records, and account documentation.

- Familiarity with billing and collection workflows, including invoice review and payment reconciliation support.

- Proficiency in collaborating across departments to resolve account, billing, and payment-related issues.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ()  and Privacy Notice () .