Receptionist, Administrative​/Clerical

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At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We foster a high‑performing, connected culture where everyone feels like they belong.

We are seeking a seasonal Client Service Professional/Receptionist to wow clients and support our tax professionals. This role requires flexibility with schedule and locations, and a customer‑first attitude.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule appointments per clients’ preferences.
• Ensure all client needs are met during service, both in person and over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and in multiple locations.
• Sales or marketing experience (preferred).
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Strong multi‑tasking, organizational, and time‑management skills.
• Computer proficiency, including Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan available to eligible associates.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

$11.00 – $27.00 per hour.