Clerk Job Pala California USA,Administrative/Clerical

Location: Pala

Job title: TANF Clerk

Location: Pala, CA

Final date to receive applications: Open until filled (Early applications encouraged)

Compensation: Minimum of $19.00/hour. DOE

Benefits

Paid Holidays
Rich Medical, Dental & Vision
Generous Vacation & Sick
401(k) Match

Status: Full Time/Regular position

Job Summary

Under the general supervision of the TANF Site Manager, the TANF Clerk provides comprehensive administrative and clerical support to ensure the efficient daily operations of the Tribal TANF program. This position serves as a key support role to multiple TANF departments, including but not limited to, Career Development, Eligibility, Education Coordinator, and Caseworker.

The TANF Clerk is responsible for maintaining organized filing systems, entering and managing data, conducting participant pre‑screenings, and preparing routine correspondence and reports. The position supports program staff by ensuring timely processing of documentation, assisting with participant follow‑up, and facilitating communication across departments. The TANF Clerk operates standard office equipment and systems and may provide front‑office and driver coverage or assist other departments as needed.

This role is essential in supporting program compliance, accurate record‑keeping, and effective service delivery to participants.

Essential Functions

Serves as administrative support to TANF departments, including but not limited to, Career Development Specialists, Eligibility Specialists, Education Coordinators, and Caseworkers, by assisting with documentation, file maintenance, and general clerical functions.

Supports staff by monitoring documentation timelines and assisting with tracking outstanding items to ensure compliance with program policies and deadlines.

Contributes to overall team operations by providing cross‑functional support, including assisting with special projects, event preparation, and coverage for other administrative or program staff as needed.

Assists in the preparation and compilation of program reports, statistical data, and departmental documents, ensuring accuracy and timeliness.

Follows up with participants as directed regarding program requirements, including Monthly Eligibility Reports (MERs), childcare documentation, mileage verification, and other required forms.

Completes and tracks all TANF participant pre‑screenings in a timely and accurate manner, ensuring proper documentation and routing.

Assists with mail distribution, document processing, and coordination of forms and communications across TANF departments.

Performs data entry and database maintenance, ensuring all participant information and case‑related documentation are entered accurately and in real time.

Provides front‑office and administrative support by answering phones, greeting participants and visitors, and directing inquiries in a professional and courteous manner; provides coverage in the absence of Receptionist or Administrative staff as needed.

Maintains organized and up‑to‑date filing systems (electronic and hard copy) for participant records, correspondence, reports, and program documentation in compliance with program requirements.

Drives company vehicles, as assigned, for program‑related purposes such as delivery of documents, supplies, or participant‑related services, in accordance with TANF policies; travel may include rural and urban areas, including reservations, mountain regions, freeways, and unpaved or dirt roads.

Attends special events and activities for outreach or networking purposes.

Performs other duties as assigned to support the goals and operations of the Tribal TANF program.

Job Requirements and Qualifications Education & Experience

High School Diploma or GED required
One (1) year of clerical, administrative support, or office experience.
Associate's Degree or coursework in business administration, social services, or a related field.
Experience working in a Tribal TANF program, social services, or a community‑based program.
Familiarity with case management systems, data entry systems, or eligibility‑related processes.
Experience working with Native American communities and an understanding of cultural values and community…