Administrative​/Clerical Associate, Office Administrator​/ Coordinator

Job Title

Position

Hours:

Monday – Friday, 8AM-5PM

• Telephone coverage, response to customer service requests and the performance of administrative duties
• Coordinate all meeting logistics as required.
• Take client calls and manage work order process, vendors, and client issues
• Produce requested reports for board packets in a clean, orderly, and professional manner.
• Assist in obtaining missing information when auditing all portfolios.
• Will provide a work order history log to the manager
• Execute violation letters at the request of the General Manager.
• Assist team members with preparation and execution of required annual mailings.
• Transcribe and type documents and letters as required.
• Maintain keys, gate openers, parking permits, clubhouse rental applications, etc.
• Properly mail a copy of the financial statement on a monthly basis to the Treasurer of each association.
• Update and generate all required association and management reports.
• Practice and adhere to Keystone’s Core Values, Mission and Vision.
• Any additional job duties as required by supervisor.

• Must have a valid California Driver’s License.
• Must have reliable transportation and the ability to drive to and from communities.
• Ability to work under tight deadlines and consistently meet deadlines.
• Exhibit professionalism, professional attire and demeanor at all times.
• Demonstrate effective oral and written communication and listening skills.
• Demonstrate problem solving abilities.
• Must be proficient with computer programs, including Word, Outlook and Excel.
• Demonstrate organizational skills and ability to independently prioritize daily workload.
• Must work effectively with co-workers and clients.
• Strong verbal and written communication.
• Excellent interpersonal skills.

• 1-2 years of experience working in a Customer Service role.
• Bachelor’s Degree preferred.
• High School Diploma required.