Patient Registration Clerk

This examination is being given to fill 4 part‑time vacancies at San Joaquin County General Hospital and to establish an eligible list to fill future vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment; resumes and paper applications will not be accepted. A completed online application must be received by the final filing deadline.

Day and evening shifts are available for this position.

Pre‑Employment Background:
Potential new hires must successfully pass a pre‑employment background investigation as a condition of employment. Final appointment cannot be made until the eligible employee has completed the background process.

All correspondence will be delivered via e‑mail. Please check your e‑mail often for updates. If you do not have an e‑mail address on file, Human Resources will send correspondence by U.S. Mail.

• Asks questions of patients and/or their relatives; enters information into the hospital system; screens material for completeness and accuracy.
• Matches account numbers with financial codes; verifies insurance or Medic‑Cal coverage; checks insurance I.D. cards and Medic‑Cal labels; verifies Medic‑Cal/Medicare coverage.
• Obtains signatures on appropriate forms; types I.D. cards and stamps patient records; posts or verifies information.
• Explains rules, regulations, policies and procedures pertaining to patient registration.
• Directs patients to appropriate office, clinic or treatment center; may maintain a system of clinic appointments.
• Operates standard office machines such as computer terminals, automatic copiers, calculators and microfiche readers.
• May act as lead worker; may check and review work of others; may train others as assigned.

• Two years of general office clerical work, including at least one year of collecting financial and personal information from patients and/or families in a doctor’s office, medical clinic or acute care hospital.
• One year of business training in an approved school or training program may be substituted for six months of general clerical experience.

• Basic Medicare, Medic‑Cal and private insurance eligibility requirements.
• Basic layout of San Joaquin General Hospital and locations of treatment centers and offices.
• Public relations techniques; filing and record‑keeping systems used in registering patients.
• Language mechanics.

• Follow oral and written directions; read and understand job‑related material.
• Establish and maintain effective working relationships with others; communicate effectively.
• Work well under pressure; deal tactfully with individuals in stressful situations.
• Match names and numbers; explain hospital policies, procedures and related regulations to the public.
• Operate office equipment, including computer terminals.

San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation.
Accommodations for those covered by the Americans with Disabilities Act (ADA) are available upon request to enable individuals with disabilities to perform essential job functions.

Employees hired into this classification are members of a bargaining unit represented by SEIU Local 1021. Benefits include health, dental, vision, life, and 401(k) plans, as well as paid vacation, holidays, and sick leave. Detailed benefit information is available on the county website.

Applicants who meet the minimum qualifications will be referred to the hiring department for further selection or may be required to take a written examination. The top candidates after examination may be referred for further selection. Testing accommodations under the ADA and physical or drug‑screening examinations may be required. The county pays for the physical examination and initial drug screen.

Human Resources will only be accepting online application submissions for this recruitment. Paper applications will not be considered. Applications must be submitted online to the Human Resources Division before the submission deadline. For more information and  the county website or contact Human Resources at (209) 468‑3370.