Administrative Assistant

ADMINISTRATIVE ASSISTANT

Yountville, CA

Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary.

A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!

JOB SUMMARY:

The Engineering Administrative Assistant supports the Engineering department with daily administrative coordination, work order tracking, vendor communication, purchasing follow-up, preventive maintenance documentation, project organization, and cross-department communication. This role is essential in helping the Engineering team stay organized, responsive, and proactive in maintaining the beauty, safety, and functionality of The Estate Yountville.

The ideal candidate is highly organized, detail-oriented, proactive, and comfortable working in a fast-paced luxury hospitality environment. This person should be able to balance administrative work with operational urgency, helping ensure guest-impacting maintenance items, room readiness, public area repairs, safety needs, and property projects are tracked and completed with care.

ESSENTIAL

JOB RESPONSIBILITIES:

• Provide daily administrative support to the Director of Engineering and Engineering leadership team.
• Maintain department files, records, checklists, vendor documents, project notes, and maintenance logs.
• Prepare reports, schedules, meeting notes, purchase requests, and follow-up lists as needed.
• Assist with department communication, calendar coordination, meeting preparation, and project tracking.
• Organize invoices, receipts, proposals, quotes, contracts, and supporting documentation for review and approval.
• Help ensure department documentation is accurate, current, and easy to access.

Work Order & Preventive Maintenance Coordination

• Monitor, organize, and follow up on work orders in ALICE or applicable systems.
• Track open, pending, urgent, and completed maintenance requests.
• Help prioritize guest-impacting items, room readiness issues, safety concerns, and public area needs.
• Support the preventive maintenance program by maintaining schedules, checklists, completion logs, and follow-up items.
• Assist with the “Perfect Building” program by tracking room, building, and public area maintenance progress.
• Communicate updates to Housekeeping, Front Office, Guest Experience, MODs, and department leaders as needed.

Vendor & Purchasing Support

• Assist with vendor communication, scheduling, access coordination, certificates of insurance, proposals, and follow-up.
• Support purchasing and procurement through Birch Street or applicable systems.
• Track purchase orders, delivery timelines, approvals, invoices, and received items.
• Coordinate with Accounting to ensure proper documentation is submitted for payment.
• Help maintain vendor contact lists, service schedules, warranties, equipment records, and contract files.
• Ensure expense requests include proper justification, approval, and supporting details before submission.

Project & Property Coordination

• Assist with tracking engineering projects, timelines, priorities, and completion status.
• Support communication related to property repairs, renovations, seasonal maintenance, closures, and special projects.
• Help coordinate access for vendors, contractors, inspectors, and service providers.
• Maintain project binders, punch lists, photos, status updates, and follow-up documentation.
• Assist with communication to operational departments regarding noise, closures, out-of-order areas, or guest-impacting work.
• Help ensure projects are completed with minimal disruption to guests and operations.

Safety, Compliance & Inspections

• Support tracking of safety inspections, equipment logs,…