Front Desk Coordinator

Spanish-Speaking Front Desk Coordinator

Our client in the nonprofit industry is seeking a Spanish-Speaking Front Desk Coordinator to serve as the first point of contact for visitors, clients, and community members. This role is ideal for a friendly, organized professional who is passionate about providing excellent service in a mission-driven environment. The Front Desk Coordinator will support daily front office operations while assisting both Spanish- and English-speaking individuals.

Key Responsibilities:

• Greet and assist visitors, clients, and staff in a professional and welcoming manner
• Answer and route incoming phone calls in both Spanish and English
• Respond to general inquiries regarding programs, services, and office information
• Manage front desk coverage and maintain a clean, organized reception area
• Schedule appointments, meetings, and intake visits as needed
• Perform data entry, filing, scanning, and other administrative support tasks
• Receive and distribute mail, packages, and office communications
• Maintain accurate records and update internal systems
• Escalate sensitive or complex issues to the appropriate team members
• Support special projects and general office operations as assigned