Senior Associate - Events Planning

Location: Thousand Oaks, CA

Hybrid max 8 10 days per month onsite, dependent on business needs

• Position Type: Contract
• Contract Duration: 11 months
• Pay Rate: $24.00 $ 27.00 / Hour (USD)
• Shift / Schedule: 7:30 AM 4:30 PM or 8:00 AM 5:00 PM
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The Training and Development Associate on the GCO Global Learning and Performance Learning Enablement & Operations Team supports training events (e.g., New Hire Training, Semester Meetings, Launch Training) in both virtual and live settings. In this vital role, you will be responsible for communicating and collaborating with business unit trainers and leaders on training events, materials, processes, and systems. This individual must have strong written and verbal communication skills, the ability to identify needs, streamline processes, and meet deliverables.

This role will support and understand current operations, redefine processes, and lead the organization toward a seamless, efficient operating model. This position is a hybrid role and will require the candidate to support in-person trainings and meetings at the client's headquarters in Thousand Oaks, CA.

• Support commercial training events for multiple business units (including logistical support during an event)
• Management of participant rosters
• Run and/or distribute reports from various systems (e.g., LMS, Tableau, Zoho)
• Manage communication for training classes (e.g., welcome/travel logistics letters)
• Send communications to participants and coordinate with trainer on class participant responses
• Reserve conference rooms/neighborhoods, order catering, and manage badge access requests
• Onsite support during live training events (e.g., post signage, provide office supplies, technical support)
• Managing class surveys (i.e., collecting results/communicating results, archiving)
• Archiving of certain training records (e.g., certifications, training rosters)
• Understand and help support trainers with training tools and technologies (e.g., LMS, Learning Hub, SharePoint, Trainer's Toolbox)
• Help trainers with creating playlists in Learning Hub or updating SharePoint sites, if necessary
• Manage and update new-hire checklists and LMS assignment vehicles
• Collaborate with management on calendars and event planning
• Monitor specific email inboxes to answer questions, provide information, and/or resolve issues
• Print and ship training materials, as needed
• Review existing files to ensure audit readiness
• Assist in providing documentation for inspections/audits
• Adhere to processes and standards and suggest improvements
• Support and drive special projects as needed
• Heavy email volume (both incoming and outgoing), ability to prioritize workload, multi-task, and shift priorities; requires being very detail oriented and well organized; position is heavily task driven

• Training & Event Coordination (not party planning)
• Learning Systems & Administrative Operations (LMS/Reporting)
• Communication and Stakeholder Management
• Self-starter
• Organized
• Ability to thrive in a fast-paced environment without being easily overwhelmed

• Proven ability/experience coordinating small to large training events
• Experience with managing relationships with competing demands and priorities
• Strong customer service skills
• Strong time management, organization, and prioritization skills
• Strong problem-solving skills
• Strong written and verbal communication skills
• Exceptional attention to detail with the ability to multitask
• Ability to work well in teams and interact effectively with various levels of management
• Willingness to be flexible to meet team goals and priorities
• Strong computer and database skills with Microsoft Word, PowerPoint, Excel, Outlook, and Teams
• Experience with databases and business analysis tools (e.g., Tableau, Power BI, SharePoint, Learning Management Systems) a plus

• Master's degree OR
• Bachelor's degree and 2 years of experience OR
• Associate's degree and 4 years of experience OR
• High school diploma / GED and 6 years of experience

• Bachelor's degree and 2 years in Learning and Development, Event Management, Business, Pharmaceutical/Biotechnology Industry, Admin Support OR previous job experience in Learning and Development in the Pharmaceutical/Biotechnology Industry

• Able to lift 25 lbs.
• Must be local to Thousand Oaks, CA (candidates living more than 30 miles away are not considered)
• Onsite support required at client headquarters as needed per hybrid schedule

• Interview process:
  Candidates will have initial virtual interviews (camera required) with two training associates. Top 2 3 candidates will interview with the hiring manager. The client reserves the right to have the top 2 candidates complete a final interview in…