CA – Customer Success Lead – Perimeter – Closing opens tab

Location: Sausalito, CA (hybrid)

Salary Range: $100,000-$135,000 base + performance bonus + equity

When an emergency unfolds, the public safety agencies responding often don’t have a shared picture of what’s happening, and neither do the residents they’re trying to protect. Perimeter is an AI-powered public safety platform that closes the gap, giving every agency a shared, real-time visual as conditions change, and a simple way to keep the public informed. The result is better coordination during emergencies and special events, and communities that have the information they need to stay safe.

We’re a high-performance team that values ownership, acting with urgency, setting big goals, and solving the “impossible” problems that hold back progress in the public safety industry. Joining Perimeter today means you’ll get a ground-floor seat, meaningful ownership, and the chance to build a category-defining company in public safety. If you want to do the best work of your career on something that genuinely matters, you’ll fit right in.

You’ll own our relationships with every agency using Perimeter, from the kickoff call through renewal: onboarding and training their people, answering them when something breaks, and making sure the platform is actually in use when an incident starts rather than sitting idle.

You’ll also build our customer success function and lead it as the team grows, bringing important insights from our customers back to our sales, product, and engineering teams.

For priority consideration, please submit your application by Tuesday, September 29th.