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Enterprise Customer Success Leader: Drive Adoption & Retention

Job in Redwood Junction, San Mateo County, California, USA
Listing for: Box
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Redwood Junction

A prominent technology firm is seeking an experienced Account Manager to drive customer retention and engagement. The role involves managing all post-sales activity for enterprise customers and developing success plans to enhance adoption of their platform. Candidates should have a Bachelor's degree and 5+ years of account management experience, preferably in a SaaS environment. The ideal candidate enjoys building customer relationships while traveling up to 25% of the time.
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