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Concierge; Per Diem​/On Call

Job in Boulder Creek, Santa Cruz County, California, 95006, USA
Listing for: The Terraces at Los Altos - a HumanGood community
Per diem position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 20 - 24 USD Hourly USD 20.00 24.00 HOUR
Job Description & How to Apply Below
Position: Concierge (Per Diem/ On Call)
Location: Boulder Creek

The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors  Concierge greets residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts. They assist with resident services such as transportation, mail and deliveries and the coordination of visitors.

The Concierge will ensure that resident’s privacy, rights and safety is maintained at all times. The Concierge disseminates information in person or on telephone; operates a telephone console or switchboard, computer, fax machine, copy machine; performs general clerical and light administrative duties. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

This is a per diem / on call position

Schedule varies depending on community needs including AM, PM shift, weekend and holiday coverage as needed.

The pay range is $20 - $24 /hr.

What’s in it for you?

At Human Good, we’re driven by purpose—reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family.

Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

  • Health, Dental and Vision Plans- start the 1st of the month following your start date
  • 20 days of paid time off (increases with years of service), plus 7 company holidays
  • 401(k) with up to 4% employer match and no waiting on funds to vest
  • HSA option with employer contribution
  • Tuition Reimbursement and continuing education programs
  • $25/line unlimited cell phone plan (plus taxes and fees)
  • Cell Phone Stipend
  • 5-star employer-paid employee assistance program

* Please Note:

Benefit eligibility is determined by employment status and regularly scheduled hours.

And as team members support residents, Human Good supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential.

Learn more at

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.

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