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Casino Guest Engagement & Retention Specialist

Job in Plymouth, Amador County, California, 95669, USA
Listing for: Kids for the Future
Full Time position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Casino, Spanish Customer Service, Bilingual
  • Entertainment & Gaming
    Customer Service Rep, Casino
Salary/Wage Range or Industry Benchmark: 20000 - 28000 USD Yearly USD 20000.00 28000.00 YEAR
Job Description & How to Apply Below
Location: Plymouth

Acorn Ridge Casino in Plymouth, CA seeks a Call Center Representative to engage casino guests via outbound calls, build relationships, gather feedback, and encourage return visits. The role emphasizes guest satisfaction, promotions, and data entry into the CRM, serving as a casino ambassador.

Requirements include a high school diploma or GED, customer service or call center experience preferred, strong communication and data entry skills, and the ability to work independently with

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