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CWR-Customer Service Rep I

Job in Mira Loma, Riverside County, California, 91752, USA
Listing for: Manpower
Full Time position
Listed on 2026-08-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 19 USD Hourly USD 19.00 HOUR
Job Description & How to Apply Below
Location: Mira Loma

CWR-Customer Service Rep I

Our client, a leading organization in the service industry, is seeking a CWR-Customer Service Rep I to join their team. As a CWR-Customer Service Rep I, you will be part of the Customer Support Department supporting customer interactions and ensuring exceptional service delivery. The ideal candidate will have strong communication skills, a proactive attitude, and the ability to handle multiple tasks efficiently, which will align successfully in the organization.

Location:

Ontario, CA

Pay Rate: $19.00 per hour

Shift: 9am-5:30pm, Monday, Tuesday, Wednesday, Friday. Off Thursday & Sunday

What's the Job?

  • Assist customers and business partners via telephone and email to resolve inquiries and issues
  • Handle customer complaints in a calm, professional manner to ensure satisfaction
  • Diagnose, assess, and resolve problems or issues related to service delivery
  • Monitor progress of delivery routes to ensure timely completion
  • Scan haul-away pods and verify stamps, process changes or cancellations to delivery orders

What's Needed?

  • Experience with Microsoft Office programs such as MS Project, Word, Excel, and Power Point
  • High school diploma or equivalent
  • 1-year related experience, preferably within a call center environment
  • Strong customer service skills and the ability to resolve issues satisfactorily
  • Solid multitasking and organizational skills with the ability to work under pressure

What's in it for me?

  • Opportunity to work with a passionate team motivated by innovation and customer satisfaction
  • Potential for career growth within a supportive organization
  • Engaging work environment that values diversity and inclusion
  • Chance to develop valuable skills in customer service and problem resolution
  • Work in a dynamic setting where your contributions make a real impact

Upon completion of waiting period associates are eligible for:

  • Medical and Prescription Drug Plans
  • Dental Plan
  • Supplemental Life Insurance
  • Short Term Disability Insurance
  • 401(k)
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